Vision Care OD Tech & Patient Concierge

Visionworks of America, Inc.; Murfreesboro (TN); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Vision Coverage

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks in Murfreesboro, TN is hiring an OD Tech/Optometric Assistant for part-time hours to support eye exams and patient journeys. Serve as the face of the exam practice, perform preliminary testing knowledgeably, and guide patients through the Visionworks experience with empathy and clarity.

The role includes front-desk tasks, inventory restocking, and helping transition patients from exam to sales while providing essential information to the OD and staff.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Will open/close the store/office to support business as needed

Skills

Customer service

Patient experience

Education

HS Diploma or GED

Job description

Visionworks in Murfreesboro, TN is hiring an OD Tech/Optometric Assistant for part-time hours to support eye exams and patient journeys. Serve as the face of the exam practice, perform preliminary testing knowledgeably, and guide patients through the Visionworks experience with empathy and clarity.

The role includes front-desk tasks, inventory restocking, and helping transition patients from exam to sales while providing essential information to the OD and staff.