Vision Care Concierge & OD Tech — Part Time

Visionworks of America, Inc.; Collierville (TN); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Vision Coverage)

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks of America, Inc. is seeking a part-time VisionworksOD Tech/Optometric Assistant to be the friendly face of our exam practice. You’ll assist with preliminary testing, patient records, and guiding patients through the eye care journey in a friendly, human and bold way.

Responsibilities include supporting the OD, coordinating with the sales floor, restocking inventory, and answering phones to ensure a smooth patient experience. Prior customer or patient experience is a plus.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Will open/close the store/office to support business as needed

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks of America, Inc. is seeking a part-time VisionworksOD Tech/Optometric Assistant to be the friendly face of our exam practice. You’ll assist with preliminary testing, patient records, and guiding patients through the eye care journey in a friendly, human and bold way.

Responsibilities include supporting the OD, coordinating with the sales floor, restocking inventory, and answering phones to ensure a smooth patient experience. Prior customer or patient experience is a plus.