Visa Specialist

JD.COM; California; On-site; USD 110,000 - 160,000; Full time

Job summary

JD.com Inc. seeks a Law Firm Liaison & Visa Management professional to act as the primary contact between the company and US immigration law firms. You will track H-1B cap registrations, manage transfers and extensions, and ensure timely, accurate petition materials.

You will also lead end-to-end L-1A/L-1B processing, align Blanket petitions, and supervise I-9 compliance with E-Verify while advising employees and HR leaders on policy nuances across the visa lifecycle.

Qualifications

• 3-5 years of dedicated experience in US work visa processing and immigration compliance management.
• Solid knowledge of H-1B, L-1, and I-9 processes.
• Familiarity with E-Verify and U.S. employment onboarding regulations.

Responsibilities

• Serve as the primary liaison between JD.com Inc. and U.S. immigration law firms for visa matters.
• Manage H-1B cap registration/lottery, transfers, and extensions with accuracy and timeliness.
• Drive end-to-end L-1A/L-1B visa processing including document prep and interview readiness.
• Oversee Form I-9 compliance and E-Verify submissions to ensure 100% regulatory adherence.
• Provide guidance to employees and HR colleagues on visa policies throughout the lifecycle.

Job description

Law Firm Liaison & Visa Management: Serve as the primary point of contact between the company and US immigration law firms. Track, manage, and process H-1B visa cap registration/lottery, transfers, and extensions, ensuring the accuracy and timelines of all petition materials.

L-Visa Processing: Drive and manage the end-to-end process for L-1A/L-1B (Intracompany Transferee) visas, including document compilation, L-1 Blanket petition alignment, policy consultation, and visa interview preparation to support cross-border talent mobilization.

Compliance Validation & I-9 Management: Oversee the visa and work authorization compliance verification for onboarding US employees. Manage and track the entire Form I-9 (Employment Eligibility Verification) process—including remote/in-person verification and E-Verify system submissions to guarantee 100% compliance with USDOL and USCIS regulations.

Employee Consultation & Collaboration: Provide professional guidance on US work visa policies to employees, HRBPs, and business leaders. Address employee inquiries during the visa lifecycle to enhance the overall onboarding and mobility experience.

Job Requirements

Work Experience: 3-5 years of dedicated experience in US work visa processing and immigration compliance management.

Core Competencies

Proficient in US immigration regulations and practical workflows for core work visas, specifically H-1B and L-1. Experience with large-scale lottery seasons or complex casework is highly preferred.

Solid, hands-on experience with Form I-9 compliance and the E-Verify system, with a strong grasp of US employment onboarding regulations.

Language Skills: Professional proficiency in English, with the ability to communicate seamlessly (both written and verbal) with US law firms, government agencies, and global employees. Fluency in Chinese (bilingual proficiency) is a strong plus/advantage.