Virtual Travel Experience Agent

Livetripexperience; Tulsa (OK); On-site; Full time

Benefits offered by this job

Supportive remote team environment

Opportunities for career advancement

Ongoing mentorship and professional development

Exclusive travel deals and benefits

Job summary

A travel experience company in the United States is seeking a Virtual Travel Experience Agent to provide exceptional customer care remotely. In this role, you will assist clients with their travel plans, offering guidance and support before and during their trips. The ideal candidate has strong customer service skills with a background in hospitality, and must be adaptable to changing environments. This position offers a supportive remote team and opportunities for career advancement in the travel sector.

Qualifications

• Genuine desire to help clients and provide excellent service.
• Ability to manage multiple client itineraries effectively.
• Experience in hospitality, concierge services, or travel agencies is a plus.

Responsibilities

• Deliver exceptional customer care and support to clients.
• Manage client itineraries, including adjustments and upgrades.
• Provide personalized travel recommendations and guidance.
• Monitor client trips and send timely updates.
• Communicate professionally and promptly with clients.

Skills

Customer service skills

Organization

Adaptability

Job description

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world‑class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey.

Key Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.
• Assist with itinerary management, including last‑minute adjustments and upgrades.
• Provide personalized recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check‑ins.
• Build trust with clients through professional, friendly, and timely communication.

Ideal Candidate

• Customer‑Obsessed: You have a genuine desire to help people and go the extra mile.
• Organized: You can handle multiple client itineraries without missing a detail.
• Adaptive: You embrace change and can adjust quickly to new tools and procedures.
• Background: Experience in hospitality, concierge services, or travel agencies is a plus.
• Remote Ready: You have a quiet workspace and high‑speed internet connection.

What We Offer

• A supportive, fully remote team environment.
• Opportunities for career advancement in the travel sector.
• Ongoing mentorship and professional development.
• Exclusive access to travel deals and benefits.