Virtual Travel Concierge & Client Support

Dreamstravelcr; Kalamazoo (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Dreamstravelcr is seeking a Virtual Travel Client Services Coordinator to support clients throughout their travel journey. You will assist with plans, share helpful information, and ensure clients feel prepared for trips.

In this remote role, you will communicate with clients by email, phone, and chat, review travel details, answer questions, and escalate issues when needed. Strong communication and interpersonal skills are essential.

Qualifications

• Excellent verbal and written communication skills.
• Ability to review travel plans and confirm details.
• Strong customer service orientation and problem-solving.

Responsibilities

• Communicate with clients via email, phone, and chat.
• Assist with reviewing travel plans and confirming details.
• Provide information about travel destinations and guidelines.
• Follow up with clients before departure and address inquiries.

Skills

Communication

Interpersonal skills

Customer service

Job description

Dreamstravelcr is seeking a Virtual Travel Client Services Coordinator to support clients throughout their travel journey. You will assist with plans, share helpful information, and ensure clients feel prepared for trips.

In this remote role, you will communicate with clients by email, phone, and chat, review travel details, answer questions, and escalate issues when needed. Strong communication and interpersonal skills are essential.