Virtual Travel Concierge & Client Support Specialist

Dreamstravelcr; Lancaster (Lancaster County); On-site; USD 38,000 - 60,000; Full time

Job summary

Dreamstravelcr is seeking a Virtual Travel Client Services Coordinator to support clients throughout their travel journey. The role involves assisting with plans, sharing destination information, and ensuring clients feel prepared for their trips.

The ideal candidate will communicate effectively across email, phone, and chat, and will help address client inquiries before departures, providing a smooth travel experience.

Qualifications

• Strong communication and interpersonal skills.

Responsibilities

• Communicate with clients via email, phone, and chat
• Assist with reviewing travel plans and confirming details
• Provide information about travel destinations and guidelines
• Follow up with clients before departure and address inquiries and escalations

Skills

Communication skills

Interpersonal skills

Job description

Dreamstravelcr is seeking a Virtual Travel Client Services Coordinator to support clients throughout their travel journey. The role involves assisting with plans, sharing destination information, and ensuring clients feel prepared for their trips.

The ideal candidate will communicate effectively across email, phone, and chat, and will help address client inquiries before departures, providing a smooth travel experience.