Virtual Tax Pro - TurboTax Expert (Remote, Part-Time)

Intuit, Inc.; Westlake (OH); Remote; USD 26,000 - 34,000; Full time

Job summary

Intuit, Inc. is offering a virtual tax-preparation role focused on helping TurboTax customers complete federal and state returns. The position emphasizes expert guidance, customer empathy, and accurate tax explanations through video interactions.

Requirements include 2+ years of federal/state return prep experience, PTIN, and willingness to work at least 20 hours per week. English/Spanish bilingual is a plus; must reside in the United States.

Qualifications

• 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season.

Responsibilities

• Assist customers virtually with tax preparation and explanations.
• Provide tax advice and full service return preparation and signature.
• Interact with customers via video communications software.
• Document customer interactions and meet KPI targets.
• Complete required training and compliance trainings.

Skills

Tax preparation

Customer service

Bilingual English/Spanish

Online/video support

Tools

TurboTax software

Smartlook

Video communications software

Job description

Intuit, Inc. is offering a virtual tax-preparation role focused on helping TurboTax customers complete federal and state returns. The position emphasizes expert guidance, customer empathy, and accurate tax explanations through video interactions.

Requirements include 2+ years of federal/state return prep experience, PTIN, and willingness to work at least 20 hours per week. English/Spanish bilingual is a plus; must reside in the United States.