Virtual Tax Pro — Expert Returns & Guidance

Intuit, Inc.; Sanford (FL); Remote; USD 30,000 - 39,000; Full time

Job summary

Intuit, Inc. is seeking a motivated tax expert for a remote, customer-facing role helping TurboTax users complete their returns online. You will guide clients through tax concepts, prepare returns, and explain terms clearly.

Applicants need at least 2 years of federal/state 1040 prep, a valid PTIN, and ability to work 20+ hours weekly. Bilingual English/Spanish is a plus; strong communication and computer skills required.

Qualifications

• 2+ years of federal and state 1040 tax return prep for multiple clients.
• Active PTIN and ability to obtain state licenses.
• Willing to work a minimum of 20 hours per week.
• Proficient with technology and software.
• Strong customer service and communication skills.
• Reside in the United States.
• Bilingual English/Spanish is a plus.

Responsibilities

• This is a virtual, customer-facing role; you will interact with customers via Smartlook video.
• Provide tax advice, full-service return preparation, and explanations of tax terms.
• Document customer interactions and meet KPI metrics.
• Complete required training and compliance programs.

Skills

Tax preparation

Customer service

Verbal communication

Written communication

Bilingual English/Spanish

Education

PTIN

State licenses/certifications

Circular 230 knowledge

Tools

TurboTax software

Smartlook

Job description

Intuit, Inc. is seeking a motivated tax expert for a remote, customer-facing role helping TurboTax users complete their returns online. You will guide clients through tax concepts, prepare returns, and explain terms clearly.

Applicants need at least 2 years of federal/state 1040 prep, a valid PTIN, and ability to work 20+ hours weekly. Bilingual English/Spanish is a plus; strong communication and computer skills required.