Virtual Tax Pro - 1040 Prep & Expert Guidance

Intuit, Inc.; Athens (GA); A distancia; USD 30.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Cash bonus

Equity rewards

Benefits

Descripción de la vacante

Intuit, Inc. seeks a customer-facing tax professional to assist taxpayers using TurboTax products. You will guide clients through federal and state returns, provide explanations of tax terms, and ensure quality service from a remote location in the United States.

Role requires 2+ years of tax preparation experience, active PTIN, and ability to work at least 20 hours per week. Bilingual English/Spanish a plus, remote work available across the U.S.

Formación

• 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season.
• Active PTIN and ability to obtain related state licenses or bonds.
• Strong knowledge of tax preparation software and Circular 230.

Responsabilidades

• This is a virtual, customer-facing role using video communications to interact with customers.
• Provide tax advice, full service return preparation, and product inquiries.
• Create high quality customer interactions with empathy and tax expertise.
• Leverage government resources to provide accurate answers in everyday language.
• Follow processes to troubleshoot tax questions and document interactions.
• Meet KPI metrics and participate in pilots and trainings.

Conocimientos

Tax return preparation

Customer service

Verbal and written communication

Tech proficiency

Bilingual English/Spanish

Descripción del empleo

Intuit, Inc. seeks a customer-facing tax professional to assist taxpayers using TurboTax products. You will guide clients through federal and state returns, provide explanations of tax terms, and ensure quality service from a remote location in the United States.

Role requires 2+ years of tax preparation experience, active PTIN, and ability to work at least 20 hours per week. Bilingual English/Spanish a plus, remote work available across the U.S.