Virtual Tax Preparer

Intuit, Inc.; Brea (CA); Remote; USD 65,000 - 90,000; Full time

Job summary

Intuit, Inc. is seeking a Retail Tax Expert to deliver virtual, one-on-one tax support to TurboTax customers nationwide. You will prepare and review individual returns, answer federal and state tax questions, and identify deductions and credits to optimize outcomes.

You will use Intuit’s cloud-based tools to document cases, analyze financial data, and ensure accurate filings while staying current on changing tax laws and collaborating with peers to improve the customer experience.

Qualifications

• Proficient in federal and state tax concepts.
• Ability to explain complex tax topics to customers clearly.
• Strong interpersonal and written communication skills.

Responsibilities

• Provide virtual one-on-one tax support to TurboTax customers nationwide.
• Prepare and review individual tax returns.
• Stay current on tax laws and identify deductions and credits for clients.

Skills

Tax knowledge

Customer service

Communication

Problem solving

Job description

As a Retail Tax Expert at Intuit, you will deliver virtual, one-on-one tax support to TurboTax customers nationwide. You’ll prepare and review individual returns, answer complex federal and state tax questions, and identify deductions and credits to optimize outcomes. Using Intuit’s secure, cloud-based tools, you’ll document cases, analyze financial data, and ensure accurate, compliant filings. You’ll stay current on changing tax laws, collaborate with peers to improve customer experiences, and thrive in Intuit’s inclusive, learning-focused culture that rewards innovation and expertise.