Virtual Tax Preparer

Intuit, Inc.; Inverness (IL); Remote; USD 60,000 - 90,000; Full time

Job summary

Intuit, Inc. is seeking a Retail Tax Expert to deliver virtual, one-on-one tax support to TurboTax customers across the United States. You will prepare and review individual returns and answer federal and state tax questions.

You will identify deductions and credits to optimize outcomes, document cases with Intuit’s secure tools, and stay current on changing tax laws while collaborating with peers to improve the customer experience.

Responsibilities

• Deliver virtual, one-on-one tax support to TurboTax customers nationwide.
• Prepare and review individual tax returns and answer federal and state tax questions.
• Identify deductions and credits to optimize outcomes; document cases using secure tools.
• Stay current on changing tax laws and collaborate with peers to improve customer experiences.

Job description

As a Retail Tax Expert at Intuit, you will deliver virtual, one-on-one tax support to TurboTax customers nationwide. You’ll prepare and review individual returns, answer complex federal and state tax questions, and identify deductions and credits to optimize outcomes. Using Intuit’s secure, cloud-based tools, you’ll document cases, analyze financial data, and ensure accurate, compliant filings. You’ll stay current on changing tax laws, collaborate with peers to improve customer experiences, and thrive in Intuit’s inclusive, learning-focused culture that rewards innovation and expertise.