At PsynergyHealth, we are transforming the future of healthcare staffing through technology-driven solutions. Our innovative approaches span nearly every aspect of the healthcare continuum, ensuring seamless staffing support where it’s needed most. By leveraging burst-capacity services and tailored workforce solutions, PsynergyHealth helps healthcare organizations with right-size operations, enhance clinical outcomes, and improve overall efficiency.
We are committed to equitable hiring practices, workforce diversity, and compliance with all applicable federal, state, and local employment laws.
Position Summary
As our virtual care programs continue to grow, PsynergyHealth is expanding its team of compassionate, detail-oriented Registered Nurses (RNs). Our virtual nurses work alongside health system care teams, supporting patients through transitions of care, delivering patient education, and helping patients stay engaged in their care after they leave the hospital. RNs will also support patients enrolled in the CMS ACCESS (Advancing Chronic Care with Effective, Scalable Solutions) Model, providing technology-enabled chronic care for Medicare beneficiaries.
Our programs run 7 days a week, including evening hours. We are hiring for both full-time and part-time positions. This is a fully remote position within the United States and requires an active Compact RN (Registered Nurse) license.
Key Responsibilities
- Provide virtual nursing support to hospital and ambulatory care teams, including patient assessments, medication reviews, and care transition workflows.
- Deliver patient and caregiver education on diagnoses, medications, warning signs, self-care, and follow-up plans, using teach-back to confirm understanding.
- Support patients transitioning between care settings by coordinating follow-up appointments, referrals, and next steps.
- Engage patients enrolled in the CMS ACCESS Model through telephone, video, and secure messaging to support chronic condition management.
- Support patients with conditions such as hypertension, dyslipidemia, obesity, diabetes, chronic kidney disease, cardiovascular disease, chronic musculoskeletal pain, depression, and anxiety.
- Review patient-generated health data and clinical trends, and escalat*e concerns to providers according to established protocols.
- Educate patients on self-management, medication adherence, lifestyle changes, and use of digital health tools and devices.
- Collaborate with nurses, providers, case managers, pharmacists, and interdisciplinary teams to keep care plans aligned.
- Document all assessments, education, interventions, and patient communications accurately and on time within the EHR.
- Maintain compliance with HIPAA, CMS regulations, organizational policies, and applicable state nursing practice standards.
- Support quality initiatives related to patient experience, care transitions, readmission reduction, and chronic care outcomes.
- Participate in team meetings, quality reviews, and ongoing professional development.
Qualifications
Required
- Active, unrestricted Registered Nurse (RN) license with an active Nurse Licensure Compact (NLC) multistate license.
- Bachelor’s Degree in Nursing (BSN) or higher.
- Minimum of 5 years of clinical nursing experience, including acute care (med-surg, telemetry, ED, or similar).
- Experience with transitions of care, patient education, or care coordination.
- Experience caring for patients with chronic conditions such as diabetes, hypertension, heart disease, chronic kidney disease, or behavioral health conditions.
- Knowledge of Medicare and CMS documentation requirements.
- Strong clinical assessment, critical-thinking, and communication skills, with a warm, patient-centered manner over video and phone.
- Proficiency with EHR systems, virtual care platforms, and Microsoft Office applications.
- Availability for evening, weekend, and/or holiday shifts.
- Ability to work independently in a structured remote environment while collaborating effectively with an interdisciplinary team.
Preferred
- Previous virtual nursing or telehealth experience.
- Experience with Remote Patient Monitoring (RPM), Chronic Care Management (CCM), or other CMS care management programs.
- Familiarity with the CMS ACCESS Model or other CMS Innovation Center value-based care models.
- Case management or care coordination experience.
- Additional state licenses outside of the RN compact.
Benefits & Additional Information
- Medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- Continuing education support
- Remote work flexibility
PsynergyHealth is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment. Qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status under federal law.