Virtual Monitoring Attendant - Full-time 36 hours, Days

Trinity Health Of New England; Hartford (CT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Great benefits

Career growth potential

Diverse and inclusive culture

Job summary

Trinity Health Of New England is seeking an on-site Virtual Monitoring Attendant to support nursing staff by continuously observing patients through remote camera monitoring. This role emphasizes safety, dignity and confidentiality within a patient-centered environment.

Full-time, 12-hour day shifts (7:00 a.m. – 7:30 p.m.) with every-other weekend/holiday as scheduled. You will maintain constant observation, communicate clearly with caregivers, and escalate concerns to the nursing team as needed.

Qualifications

• Education: High school diploma or equivalent.
• Capable of continuous monitoring of up to 16 patients.
• Ability to communicate verbally, calmly and courteously in stressful situations.
• Ability to work independently with accuracy and maintaining patient confidentiality.
• Basic computer skills.
• Ability to pass drug screenings and background checks.

Responsibilities

• Maintains visual observation at all times via remote monitoring.
• Communicates with staff to relay patient information and safety concerns.
• Ensures patient comfort, safety and privacy; escalates issues to nursing staff as needed.

Skills

Observation

Communication

Multitasking

Privacy & Confidentiality

Education

High school diploma

Tools

Computer basics

Job description

Trinity Health Of New England is looking for an on-site Virtual Monitoring Attendant to join our team of mission-driven healthcare innovators. Our vision is to provide state-of-the‑art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. This person is responsible for assisting the nursing staff in the continuous monitoring of patients requiring close observation via remote camera monitoring. The ideal candidate will work cooperatively with the nursing staff and other patient health care personnel to maintain a safe environment and ensure optimal patient safety and comfort.

Employment Type

Full time

Shift

12 Hour Day Shift

Top Reasons to Work at Trinity Health of New England

• Innovative Patient-Centric environment
• Great benefits
• Career growth and advancement potential
• Diverse and Inclusive Culture

Work Hours/Shift

Full‑time (36 hours) - 7:00 a.m. to 7:30 p.m., must work every other weekend/holiday as scheduled

You Will Be Responsible For

• Exceptional Patient Care: Maintains visual observation at all times, monitoring patient behaviors and movements. Remains alert at all times while on duty and recognizes behaviors that could result in potential harm to patient. Supports the plan of care for patient requiring virtual monitoring. Verbally redirects patient over digital 2‑way audio device. Immediately summons the nursing staff if the patient requires assistance. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality.
• Excellent Communications: Communicates with internal/external customers/colleagues in a courteous, positive, empathetic and professional manner. Provides shift‑to‑shift hand off to virtual monitoring attendants and nursing staff of pertinent information/ behaviors
• Maintain Patient Safety: Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality

Requirements

• Education: General knowledge normally acquired by completing a high school diploma or equivalent required.
• Capable of continuous monitoring of up to 16 patients at one time.
• Ability to communicate verbally, calmly and courteously in stressful situations
• Ability to work Independently maintaining accuracy, consistency and maintaining patient confidentiality
• Basic Computer skills
• Ability to pass drug screenings and background checks

Preferred Skills

• Experience: Previous experience working in a healthcare setting

About Trinity Health Of New England

Trinity Health Of New England is an integrated health care delivery system that is comprised of world‑class providers and facilities dedicated to full spectrum preventative, acute, and post‑acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.

Employees can also take advantage of extra benefits specific to each hospital.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.