Virtual - Member Care Representative

AO Garcia Agency; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

AO Garcia Agency in the United States is seeking a client-facing, fully remote role in financial services. You will enroll and support clients who request guidance while collaborating with mentors and a growing team.

You are paired with leaders, provided tools, and offered a schedule that fits real life, with a portfolio to serve beyond individual calls.

Qualifications

• Clear and human communication is required.
• Ability to work independently without a supervisor.
• Willingness to follow a proven process.
• Interest in benefits conversations, not just sales energy.

Responsibilities

• Enroll and support clients who asked for guidance.
• Deliver web presentations to clients and collaborate with a growing team.

Skills

Clear communication

Self-discipline

Process orientation

Benefits conversations

Job description

Client-facing, fully remote, financial services.

You are paired with a growing team, given tools and mentorship, and expected to enroll and support clients who asked for guidance.

The deal

1. Home office. Web presentations.

2. Work that matters to families.

3. Training and leaders who stay involved.

4. A schedule you can build around real life.

5. A portfolio you keep serving — not a stack of one-off calls.

Requirements

• Communication that is clear and human
• Discipline without a supervisor in the hallway
• Openness to a proven process
• Interest in benefits conversations, not just “sales energy”