Virtual - Member Care Representative

AO Garcia Agency; Norfolk (VA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Home office

Web presentations

Meaningful work

Training & leadership

Life-friendly schedule

Ongoing portfolio work

Job summary

Lever, Inc. is seeking a client-facing professional for a fully remote role focused on guiding and supporting clients who request guidance. You will join a growing team, receive tools and mentorship, and contribute to meaningful outcomes for families.

The role emphasizes home-office flexibility, a schedule that fits real life, and ongoing portfolio work with a hands-on leadership team committed to your development.

Qualifications

• Clear and human communication skills required.
• Ability to work with minimal supervision.
• Willingness to follow a proven process.
• Interest in discussing benefits, not just sales energy.

Responsibilities

• Enroll and support clients who request guidance.
• Engage with clients to understand needs and provide value.

Skills

Clear communication

Self-discipline

Process adoption

Benefits conversations

Job description

Client-facing, fully remote, financial services.

You are paired with a growing team, given tools and mentorship, and expected to enroll and support clients who asked for guidance.

The deal

• 1. Home office. Web presentations.
• 2. Work that matters to families.
• 3. Training and leaders who stay involved.
• 4. A schedule you can build around real life.
• 5. A portfolio you keep serving - not a stack of one-off calls.

Requirements

• Communication that is clear and human
• Discipline without a supervisor in the hallway
• Openness to a proven process
• Interest in benefits conversations, not just "sales energy"