Virtual Member Benefits Representative

AIL; United States; Remote; USD 36,000 - 48,000; Full time

Job summary

AO Globe Life is seeking motivated professionals to join our remote team in a client-focused role supporting families and individuals across the United States. In this opportunity, you will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This fully remote position offers flexible scheduling, structured training, and pre-interested client consultations—no cold outreach or door-to-door sales required.

Qualifications

• Strong verbal communication and interpersonal skills.
• Organized, dependable, and comfortable working independently in a remote environment.
• Confident using video conferencing platforms and digital tools.
• Motivated by service-oriented, purpose-driven work.
• Customer service, sales, or client relations experience is helpful but not required.

Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom.
• Identify client needs and guide them through available benefit options.
• Explain coverage details and enrollment steps clearly and professionally.
• Maintain accurate digital records and manage follow-up communication.
• Provide exceptional client service while building long-term relationships.
• Participate in ongoing training sessions and team meetings to strengthen skills.

Skills

Strong verbal communication

Organized & dependable

Video conferencing

Service-driven

Customer service experience (helpful)

Job description

Fully Remote Entry Level

AO Globe Life is seeking motivated professionals to join our remote team in a client‑focused role supporting families and individuals across the United States. In this opportunity, you will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This fully remote position offers flexible scheduling, structured training, and pre‑interested client consultations—no cold outreach or door‑to‑door sales required. If you enjoy helping others, communicating clearly, and working independently, this role provides a strong path toward a meaningful long‑term career from home.

Key Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom




• Identify client needs and guide them through available benefit options




• Explain coverage details and enrollment steps clearly and professionally




• Maintain accurate digital records and manage follow‑up communication




• Provide exceptional client service while building long‑term relationships




• Participate in ongoing training sessions and team meetings to strengthen skills

Qualifications

• Strong verbal communication and interpersonal skills




• Organized, dependable, and comfortable working independently in a remote environment




• Confidence using video conferencing platforms and digital tools




• Motivated by service‑oriented, purpose‑driven work




• Customer service, sales, or client relations experience is helpful but not required

Requirements

• Must be physically located and authorized to work in the United States




• Reliable internet connection




• Windows‑based laptop or desktop computer with webcam

Training and Support

AO Globe Life provides comprehensive onboarding to ensure every team member begins with a strong foundation. Training includes product education, compliance standards, and effective client communication strategies. Weekly virtual training sessions and mentorship opportunities help team members strengthen leadership, service, and relationship‑building skills.

Our structure emphasizes collaboration, growth, and accountability, with experienced leaders available to support your professional development.

What You Can Expect

At AO Globe Life, you can build your career while working remotely from anywhere in the United States. The environment combines independence with strong team support, allowing you to manage your schedule while maintaining clear goals and team connection.

Team members have opportunities for long‑term career growth through continued learning, advancement pathways, and leadership responsibilities over time.

Who Succeeds in This Role

• Communicative and empathetic individuals who value professionalism and service




• Organized professionals capable of managing responsibilities in a remote setting




• Growth‑oriented individuals committed to continuous learning




• Team players who collaborate effectively while working independently

About AO Globe Life

For more than 70 years, AO Globe Life has provided supplemental benefits to working‑class families across the United States. The organization proudly serves union members, credit unions, and veterans, offering financial protection programs designed to help families prepare for the unexpected.

As a remote‑first company, AO Globe Life focuses on service, stability, and opportunity—empowering team members to grow professionally while helping families nationwide protect what matters most.