Virtual Medication History Technician

Saint Luke's Health System; Overland Park (KS); On-site; USD 42,000 - 62,000; Full time

Job summary

Saint Luke's Health System in the Kansas City area is seeking a Medication History Technician to document and verify patient home medications via telemedicine. You will be part of the Virtual Expert Care Team, ensuring accurate med lists for providers.

The role requires MO/KS Pharmacy Technician licensure and PTCB certification within 18 months of starting. Weekend rotation is possible; swing hours are 7am–6pm weekdays with additional weekend coverage as needed.

Qualifications

• Verbal and written communication with patients, families and healthcare staff.
• Accurate collection and documentation of medication histories.
• Ability to learn and use EMR and telemedicine platforms.

Responsibilities

• Provide complete information for each medication: name, dose, route, frequency, indication, last dose time.
• Gather data from patient/family interviews and external records.
• Verify and update allergies, ARs, and preferred pharmacy in the EMR.
• Document all medication history updates clearly in the EMR.
• Collaborate with pharmacists to address questions during history collection.

Skills

Medication history

EMR documentation

Communication

Education

PTCB certification

Pharmacy Technician Certification Board (PTCB) completion within 1 year

KS MO Pharmacy Technician licensure

Tools

EMR systems

Job description

Job Description

Under the supervision of a pharmacist, performs all accountabilities associated with documenting and verifying patient home medications utilizing telemedicine. As an integral member of the Virtual Expert Care Team, the Medication History Technician is responsible for documenting and verifying medication histories to assist providers with accurate medication lists utilizing telemedicine and virtual healthcare communication.

Skills and Responsibilities

• Full-time: 7am-6pm Mon-Fri and 8-430 on the weekends. Right now weekends are covered but if they are not it would be once every 7th weekend.
• Provide complete and accurate information for each medication (drug name, dose, route, frequency, indication and date/time last dose was taken).
• Utilize available resources for medication history collection including but not limited to: patient/family interview, medication lists, outside facility medication administration records, outpatient pharmacy records, and physician office records.
• Verify and update patient allergies, adverse drug reactions and preferred pharmacy in the electronic medical record.
• Correctly and completely documents updates made to the medication history in the electronic medical record.
• Discuss any questions or issues that arise during the medication history process with a pharmacist.
• Ability to learn electronic medical record and virtual platform.
• Utilize effective listening and communication skills patients, caregivers, and healthcare professionals.
• Demonstrate professionalism and communicates effectively with pharmacists, nurses, family members and others outside the hospital to gather medication history information.
• Display initiative to solve problems.
• MO & KS Pharmacy Tech license required.
• PTCB certification required within 18 months of starting.

Qualifications

• Under the supervision of pharmacists, will work directly with patients and serve as one of the first points of contact for a newly admitted patient within Saint Luke’s Health System.
• Successful completion of Pharmacy Technician Certification Board within first year of employment.
• Applicable Experience: 1 year Cert Pharmacy Tech from PTCB - Pharmacy Technician Certification Board, Pharmacy Technician (KS) - Kansas Board of Pharmacy, Pharmacy Technician (MO) - Missouri Division of Professional Registration.

Job Details

• Full Time Swing (United States of America).
• Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more.
• Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes
• Job location: United States of America.