Virtual Medical Manager

Global Medical Virtual Assistants; United States; Remote; USD 16,000 - 18,000; Full time

Benefits offered by this job

Free Training

Paid Time Offs

HMO Coverage

Optical Rewards

Performance-Based Increase

Permanent Work From Home

Job summary

Global Medical Virtual Assistants is seeking a Virtual Medical Manager to lead a team of Medical Client-VA pairs and ensure delivery aligns with client expectations. You will plan, supervise operations, solve issues, and drive profitability by translating client needs into actionable tasklists.

The role requires 3+ years in healthcare/remote management, strong English, and a proactive mindset. Night shifts may be required, and MS Office plus Google Suite proficiency is expected.

Qualifications

• Degree in a medical or healthcare-related field is preferred.
• At least three years of Healthcare/Medical Management/ Remote Management experience.
• Highly proficient in English (written and spoken).
• Able to work under pressure with high-level professionals in a team.
• Self-starter, organized with growth mindset; one year of training/development experience preferred.
• Ability to think outside the box and create solutions; proficient with MS Office and Google Suite.
• Open to night shifts.

Responsibilities

• Manage day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet targets.
• Partner with clients to create task lists for productivity and profitability of their businesses and Client-VA pairs.
• Collaborate with clients to grow their businesses using Global Medical services as Virtual Medical Manager.
• Manage Medical Client-VA relationships and client needs across Global Medical’s services (escalations, negotiations, etc.).

Skills

Team leadership

Remote management

English proficiency

Problem solving

MS Office

Google Workspace

Under pressure

Self-motivated

Training experience

Education

Medical/healthcare degree

Job description

A Virtual Medical Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS;

• Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Virtual Medical Manager
• Partnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairs
• Working with clients to help grow their businesses with the help of all services offered by Global Medical as Virtual Medical Manager
• Medical Client-VA management
• Managing the clients and their needs with Global Medical’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

Requirements

QUALIFICATIONS:

• A Degree in a medical or healthcare-related field is preferred
• At least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)
• Highly proficient in the English Language (Both written and oral)
• Can perform under pressure and work alongside high-level professionals in a team environment
• Self-starter and highly-motivated
  Is focused, organized, and has a growth mindset
• At least one year of Training and Development experience (preferred but not required)
• Ability to think outside the box: can understand requirements and create solutions if necessary
• Must be efficient with MS Office applications and Google Suite
• Open to working night shifts

MINIMUM SYSTEM REQUIREMENTS:

• PRIMARY SYSTEM

  • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
  • Computer Memory/RAM: 8.00 GB
  • Computer Operating System: At least Windows 11 64-bit or macOS Ventura
  • Headset: Any USB-type headset with noise-cancelling feature
  • Camera: Capable of a clear and crisp video output

• BACK-UP SYSTEM

  • OPTION 1 (BACKUP SYSTEM):

    • Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
    • Computer Memory/RAM: 8.00 GB
    • Computer Operating System: at least Windows 11 64-bit or macOS Ventura
    • Headset: Any USB-type headset with noise-cancelling feature (Optional)

  • OPTION 2 (POWER SUPPLY - UPS):

    • Must be capable of powering your work station for at least 3 hours
    • Typically a device with 240Wh or higher will be sufficient
    • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

• PRIMARY INTERNET CONNECTION

  • DSL / Fiber Connection - Minimum of 100mb/s contracted

• BACK-UP INTERNET CONNECTION

  • Minimum of 20mb/s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

• PRIMARY SYSTEM

  • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
  • Computer Memory/RAM: 16.00 GB
  • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
  • Headset: Any USB-type headset with noise-cancelling feature
  • Camera: Capable of a clear and crisp video output

• BACK-UP SYSTEM

  • OPTION 1 (BACKUP SYSTEM):

    • Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
    • Computer Memory/RAM: 16.00 GB
    • Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
    • Headset: Any USB-type headset with noise-cancelling feature
    • Camera: Capable of a clear and crisp video output

  • OPTION 2 (POWER SUPPLY - UPS):

    • Must be capable of powering your work station for at least 3 hours
    • Typically a device with 240Wh or higher will be sufficient
    • Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

• PRIMARY INTERNET CONNECTION

  • DSL / Fiber Connection - Minimum of 500mb/s contracted

• BACK-UP INTERNET CONNECTION

  • Minimum of 20mb/s (Cell or wired)

Benefits

RATE AND REWARDS:

• Rate is as high as $1600 (USD) monthly
• Employment Type: Independent Contractor
• Free Training
• Paid Time Offs
• HMO Coverage
• Optical Rewards
• Performance-Based Increase
• Permanent Work From Home