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Virtual Medical Assistant (RN) - Remote (Start Date June 16)
Lensa
United States
Remote
USD 20,000 - 30,000
Full time
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Job summary
Lensa seeks a Virtual Medical Assistant (RN) to join DrCatalyst, a remote healthcare staffing organization. This role involves scheduling patient appointments, managing communication with clinics, and utilizing your nursing expertise to provide exceptional care. Candidates should possess a BS in Nursing and have at least 6 months of BPO experience, making this an excellent opportunity for individuals eager to make a difference in healthcare.
Benefits
Qualifications
- Must have at least 6 months of BPO Healthcare account experience.
- Typing speed of 25 wpm or faster required.
- Stable internet connection and a conducive work environment at home.
Responsibilities
- Answer inbound calls for scheduling and clinic information.
- Make outbound calls for patient appointment reminders.
- Supply EMR notes on all calls.
Skills
Education
Tools
Job description
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Lensa is the leading career site for job seekers at every stage of their career. Our client, MedSpecialized, Inc, is seeking professionals. Apply via Lensa today!
MedSpecialized, Inc. is looking for a Virtual Medical Assistant!
About the Client: DrCatalyst
DrCatalyst (DrC) is a remote healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America. We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients. Throughout your career you will also get the opportunity to be trained on additional skills such as referral management, authorizations, medical records, prescription coordination, eligibility and benefits, HEDIS, and more.
Work Schedule and Arrangement: Night shift, Remote set-up
Office Location: 8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu
Responsibilities
- Answer inbound calls and help for scheduling, rescheduling, and clinic information.
- Make outbound calls for patient appointment reminders, wellness checks, and more.
- Supply EMR notes on all calls conducted looping in onsite personnel and providers.
- Google Chat with online personnel, as well as separate chats with DRC team members.
- A graduate of BS in Nursing
- Must have at least 6 months of BPO Healthcare account experience
- Excellent English proficiency with strong communication skills
- 25 wpm or faster
- Internet speed has to be at least 100 mbps
- Computer literacy (GMail, Google Sheets)
- Stable internet connection and a conducive work environment at home
- Physically fit to work in a BPO setting
- Willing to work during holidays and weekends
- Must be residing outside Cebu
- Monthly salary of 20,000 - 30,000
- New hire bonus of 5,000
- Attendance bonus of 2,000
- Paid Training Period
- All national Philippines and USA holidays are observed
- Paid time off—public holidays, vacation, and personal time off
- Robust and effective Government Benefits Administration
- Lactation breaks (for breastfeeding moms)
- Discounted optical services with our partner clinic
- Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
- Free Health insurance with one (1) free dependent
- Free Life insurance
- Free Accident insurance
- Relocation allowance for new hires (from Outside Cebu)
- Company-sponsored outings
- Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)
- International travel opportunities (India and US office)
- Candidate Application Form
- General Assessment
- Phone Screening
- Technical Interview (Virtual)
- Reference Check
- Job Offer
- Training
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For more information about our company, visit our website: www.medspecialized.com
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- Seniority levelEntry level
- Employment typeFull-time
- Job functionHealth Care Provider
- IndustriesIT Services and IT Consulting
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