Virtual Lending Specialist

Alabama ONE Credit Union; United States; On-site; USD 45,000 - 60,000; Full time

Job summary

Alabama ONE Credit Union is seeking a Consumer Lending Specialist I who will engage with Members to assist in their lending needs, analyze loan requests, and recommend approvals or denials based on established guidelines.

The role involves preparing loan documents, maintaining compliance with lending criteria, and resolving Member issues. Candidates should have 2-4 years of similar experience, a High School Diploma or GED, and strong proficiency in Microsoft Office. This is not a remote position.

Qualifications

• Two to four years of similar experience in lending or finance.
• Ability to understand and apply lending guidelines appropriately.
• Strong courtesy, tact, and diplomacy in Member interactions.

Responsibilities

• Analyze loan requests and make recommendations based on lending standards.
• Prepare and review loan documents for accuracy and completeness.
• Open member accounts and assist in resolving issues.

Skills

Customer service

Lending guidelines knowledge

Proficiency in Microsoft Office

Education

High School Diploma/GED

Job description

Description

This is not a remote position

Summary

The Consumer Lending Specialist I will assist Members with their lending needs, analyze loan requests, and make recommendations for loan approval/denial based on established Consumer Lending Guidelines. In addition, the Consumer Lending Specialist will open accounts, resolve issues, and provide information and guidance to Members on the products and services offered by Alabama ONE.

Responsibilities

Receive Member consumer lending requests electronically and make recommendations about Member loans based on underwriting standards; analyze current financial position of Member to determine the degree of risk involved in extending credit or lending money; make recommendation to approve or forward the loan request to the Senior Underwriters; maintain a thorough knowledge of Credit Union lending guidelines, credit-granting criteria, interest rates how they are computed, and the documentation required.

Prepare and/or review all loan documents for completeness and accuracy, and establish the terms and conditions of an approved loan and review them with the Member.

Assist in the responsibility for ensuring each loan is prepared, documented, approved, and disbursed appropriately and in a timely manner; if a loan is not approved, the Consumer Lending Specialist has the responsibility to notify the borrower.

Open member accounts.

Perform other duties as assigned.

Required Qualifications

• Two to four years of similar experience
• High School Diploma/GED
• High degree of courtesy, tact, and diplomacy
• Proficiency in Word, Microsoft Office, and Outlook
• Ability to quickly learn, understand, and apply Credit Union lending guidelines appropriately and consistently
• Comply with lending guidelines
• Ability to meet and exceed established goals

Preferred Qualifications

• Ability to work closely with Members and non-Members to effectively garner information, build relationships, and solicit cooperation
• Ability to provide prompt, informative, and accurate service and support to Members