Virtual Healthcare Education Specialist

Syneos Health Commercial Solutions; Charlotte (NC); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

401k match

PTO & sick time

Job summary

Syneos Health Commercial Solutions is seeking a Virtual Education Specialist in Charlotte, NC to connect with healthcare professionals, deliver educational messaging, and build relationships that drive awareness and business results.

You will lead outbound lead generation, educate HCPs virtually, and collaborate with field teams to identify opportunities while adhering to compliance guidelines.

Qualifications

• 1 year of pharmaceutical, medical device or healthcare sales/lead generation experience.
• Experience conducting virtual educational sessions with healthcare professionals preferred.
• Virtual/inside sales or lead-generation experience preferred.
• Proven ability to meet lead-generation metrics and drive business outcomes.
• Self-motivated with strong performance orientation and compliance awareness.

Responsibilities

• Execute outbound calls, emails, and virtual interactions to deliver disease-state education and generate qualified leads.
• Articulate clinical benefits of the product to healthcare professionals and staff to increase education and awareness.
• Build trust with healthcare professionals and office personnel through professional virtual engagement.
• Identify market conditions and customer insights to support lead-generation and coordinate with field teams.

Skills

Lead generation

Virtual sales

Healthcare knowledge

Relationship building

Communication

Job description

Updated: October 5, 2026
Location: Charlotte, NC, United States
Job ID:18863-OTHLOC-Ch5wYfwA

As a Virtual Education Specialist, you’ll connect with healthcare professionals, deliver meaningful educational messaging, and build relationships that drive awareness and business results.

In this role, you will be responsible for outbound lead generation, disease-state education, and patient identification in a virtual healthcare environment. Customers include but are not limited to physicians and other healthcare providers, as well as key clinic personnel. In this exciting opportunity, you are a great fit if you can…

• Execute client-directed outbound calls, emails, and virtual interactions with assigned targets to deliver disease-state education and generate qualified leads.
• Clearly articulate the clinical benefits and value of the product to HCPs and office staff to increase education and awareness.
• Build trust and strengthen customer relationships through consistent, professional virtual engagement with HCPs and key office personnel.
• Identify and monitor local market conditions and customer insights to support lead-generation efforts and collaborate effectively with field counterparts.

You are a great fit if you have…

• Minimum of 1 year of pharmaceutical, medical device or healthcare sales or lead generation experience
• Demonstrated success in a lead-generation environment, with experience conducting virtual educational sessions with HCPs preferred
• Virtual/inside sales or lead-generation experience strongly preferred
• Proven ability to drive business outcomes and meet/exceed lead-generation metrics
• Self-motivated with strong performance orientation
• Effective prioritization and planning while ensuring adherence to compliance guidelines

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients’ lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

The benefits for this position will include:

• competitive compensation package
• Health benefits to include Medical
• Dental and Vision
• Company match 401k
• flexible paid time off (PTO)
• sick time

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.