Virtual Health Educator: Disease Management Coach

The Elevance Health Companies, Inc.; St. Louis (MO); On-site; USD 34,000 - 56,000; Full time

Benefits offered by this job

Benefits package

401(k) + match

Stock purchase plan

Wellness programs

Job summary

Elevance Health seeks a Telephonic Health Educator - FEP to deliver health coaching to disease management program members. The role offers virtual work with occasional in-person training and requires coordinating with a multi-disciplinary team across various locations in the U.S.

The candidate should have a BA/BS in a related field and at least two years of direct care health education experience; Motivational Interviewing skills are preferred, plus knowledge of disease management principles.

Qualifications

• Requires BA/BS in appropriate field and minimum 2 years of related experience in direct care health education, exercise instruction or patient education.
• Preferred experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques.

Responsibilities

• Provides information to members eligible for disease management programs.
• Conducts telephonic meetings with program members to provide health information.
• Diffuses situations with members who are resistant to health coaching and/or disease management interventions.
• Provides consultation to department associates regarding methods to overcome barriers to improve health.
• Assists with increasing participants' motivation by addressing preventative care, barriers and needs.
• Focuses on improving member health by promoting incremental behavior change.
• Conducts behavioral assessments to identify member knowledge, skills and needs.
• May coordinate with others in the multi-disciplinary clinical team.

Skills

Health education

Communication skills

Motivational Interviewing

Health coaching

Education

BA/BS in related field

Job description

Elevance Health seeks a Telephonic Health Educator - FEP to deliver health coaching to disease management program members. The role offers virtual work with occasional in-person training and requires coordinating with a multi-disciplinary team across various locations in the U.S.

The candidate should have a BA/BS in a related field and at least two years of direct care health education experience; Motivational Interviewing skills are preferred, plus knowledge of disease management principles.