Remote Telephonic Health Educator – Disease Management Coach

The Elevance Health Companies, Inc.; Richmond (VA); On-site; USD 34,000 - 56,000; Full time

Job summary

Elevance Health, via its Telephonic Health Educator - FEP role, is designed for virtual full-time work with occasional required in-person training. The position supports disease management programs for federal employees and families, offering evening hours and a flexible schedule within a nationwide, hybrid/virtual policy.

The Health Educator will deliver health coaching, education, motivation, and personalized action planning to members, collaborating with a multidisciplinary team to overcome

Qualifications

• BA/BS in relevant field with 2+ years direct care health education experience.

Responsibilities

• Provide information to members eligible for disease management programs.
• Conduct telephonic meetings to provide health information per program standards.
• Diffuse situations with resistant members to health coaching and interventions.
• Consult with department associates on methods to overcome barriers.
• Assist in increasing participant motivation by addressing preventive care and needs.
• Promote incremental behavior change to improve health outcomes.
• Conduct behavioral assessments to identify knowledge and needs.
• Coordinate with a multi-disciplinary clinical team as needed.

Skills

Health coaching

Motivational Interviewing

Disease management

Education

BA/BS in related field

Job description

Elevance Health, via its Telephonic Health Educator - FEP role, is designed for virtual full-time work with occasional required in-person training. The position supports disease management programs for federal employees and families, offering evening hours and a flexible schedule within a nationwide, hybrid/virtual policy.

The Health Educator will deliver health coaching, education, motivation, and personalized action planning to members, collaborating with a multidisciplinary team to overcome