Virtual Field Representative - Remote

Eversana1; United States; Remote; USD 41,000 - 83,000; Full time

Job summary

EVERSANA Deployment Solutions is seeking a Virtual Field Representative to commercially engage Vertex Pharmaceuticals therapies with healthcare offices via teleconference or telephone. The role emphasizes educating providers, supporting remote product conversations, and developing compliant, trust-based relationships across assigned territories.

The position offers competitive hourly compensation, bonus potential, paid time off, holidays, strong training, 401(k) with match, and comprehensive

Qualifications

• Bachelor's degree from an accredited college or university.
• 2+ years of sales experience in an outbound Virtual/Tele-sales or field sales role, preferably with healthcare or pharma emphasis.
• Pain experience is preferred.
• Launch experience is a plus.
• Strong sales aptitude on a highly competitive market with documented results.
• Proficiency in Microsoft Office and ability to learn new software.

Responsibilities

• Deliver education-focused messages and disease-state information to selected HCPs.
• Partner with Vertex employees to build and execute business plans.
• Increase HCP awareness of Vertex products and clinical data with appropriate tools.
• Build HCP trust and identify treatment gaps in patient populations.
• Achieve call activity and adherence goals and support brand objectives.
• Ensure sample and literature requests are handled and shipments followed up.

Skills

Communication skills

Sales aptitude

Microsoft Office proficiency

Learn complex medical topics

Interpersonal rapport

VoIP/remote tech familiarity

Education

Bachelor's degree

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

The Virtual Field Representative will be responsible for the commercialization of Vertex Pharmaceuticals therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VFRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Vertex employees to ensure stakeholder needs are addressed. The VFR will create positive virtual interactions and foster appropriate growth for Client's products. Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage current office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the features of assigned products as well as addressing questions and concerns to ensure appropriate therapeutic use. Furthermore, they will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Vertex programs, pharmacy, and insurance landscapes.

EVERSANA Deployment Solutions offers our VFRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Complete assigned disease state and product training, upon approval, within required timeframes to set the standard s, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
• Deliver review committee approved, education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
• Partner with existing Vertex employees to build and execute business plans.
• Enhance HCP awareness of Vertex Pharmaceuticals products and clinical data. Equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
• Build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
• Increase awareness of the assigned therapeutic area and empower HCPs to identify treatment gaps in diagnosed patients.
• Expected to achieve call activity and adherence goals; as well as brand performance objectives set forth by the Client
• Ensure that sample and literature requests are generated accurately and perform appropriate follow up and investigation on product shipments as needed
• Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests
• Provide feedback and recommendations to team leadership on areas and opportunities for improvement
• Comply with all company, PDMA, compliance and regulatory policies and guidelines
• Work independently from "remote" home office
• Cultivate assigned virtual territory & be accountable for measurable results
• All other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor's degree from an accredited college or university
• 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
• Pain experience is preferred
• Launch experience is a plus
• Strong sales aptitude on a highly competitive markets, documented sales results, and a rich understanding of the total office call
• Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the and ability to learn new software as needed
• Excellent communication & rapport building skills
• Ability to learn complex medical topics, adhere to established compliance guidelines, patient assistance programs, pharmacy and insurance/market access landscapes
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms

• Patient Minded - I act with the patient's best interest in mind.
• Client Delight - I own every client experience and its impact on results.
• Take Action - I am empowered and hold myself accountable.
• Grow Talent - I own my development and invest in the development of others.
• Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters - I speak up to create transparent, thoughtful