Virtual Desktop Infrastructure Administrator

QBE Federal; Key West (FL); On-site; USD 90,000 - 100,000; Full time

Job summary

QBE, LLC is seeking a highly experienced Virtual Desktop Infrastructure Administrator to join our team onsite in Key West, FL. You will design and manage the VDI infrastructure, monitor performance, and resolve complex issues to ensure reliable user access.

The ideal candidate has 5+ years in VDI, strong virtualization skills (VMware vSphere, Hyper-V), and proficiency with Horizon, Citrix, or RDS. Active security awareness and disaster recovery planning are required.

Qualifications

• 5+ years of hands-on experience in a VDI administration role.
• Bachelor's degree in computer science, IT, or related field; 4 years of experience may substitute for degree.
• Proficiency with VDI technologies such as VMware Horizon, Citrix VAD, or RDS.
• Strong understanding of virtualization concepts and hypervisor technologies (VMware vSphere, Hyper-V).
• Expert-level troubleshooting skills for complex VDI issues.
• Familiarity with network, storage, and security principles for VDI environments.

Responsibilities

• Designing and implementing the VDI infrastructure and templates.
• Monitor the VDI environment for performance and user connectivity; troubleshoot issues.
• Install, configure, and maintain hypervisor software.
• Manage server hardware, resources, and VDI host pools.
• Architect and plan desktop virtualization; ensure health and availability.
• Back up VDI components and implement disaster recovery procedures.
• Identify bottlenecks and tune performance; enforce robust security.
• Plan and execute VDI updates and software patches.

Skills

VDI administration

Troubleshooting

Virtualization concepts

Security principles

Analytical thinking

Education

Bachelor's degree in CS/IT

Master's degree preferred

Tools

VMware Horizon

Citrix Virtual Apps and Desktops

Microsoft Remote Desktop Services

VMware vSphere

Hyper-V

Job description

About QBE, LLC

QBE, LLC is a mission-focused technology and security solutions provider supporting defense and federal customers worldwide. We deliver high-impact capabilities where precision, accountability, and technical excellence directly support national-level objectives.

QBE is seeking a highly experienced motivated, career and customer-oriented Virtual Desktop Infrastructure Administrator to join our team onsite in Key West, FL.

Responsibilities

• Designing and implementing the VDI infrastructure. Configuring and managing virtual machines and desktop templates.
• Monitoring the VDI environment for performance and resource usage. Troubleshooting and resolving issues related to virtual desktops, applications, and user connectivity.
• Installing, configuring, and maintaining the hypervisor software.
• Managing server hardware, resource allocation, and capacity planning, managing Virtual Desktop host pool and related resources.
• Architecting, planning, and implementing desktop virtualization technology. Proactively monitor and maintain the health, performance, and availability of the VDI infrastructure.
• Conduct regular backups and implement disaster recovery procedures for VDI components. Provide expert-level support for complex VDI-related issues and incidents, investigating root causes and implementing timely resolutions.
• Identify performance bottlenecks and inefficiencies within the VDI environment and implement tuning strategies to improve overall system performance. Implement and maintain robust security measures to protect VDI systems, virtual desktops, and user data.
• Plan and execute VDI infrastructure updates, including software patches, security updates, and system upgrades.

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Minimum Qualifications

• Five[ 5] or more years of hands-on experience in a VDI administration role.
• Bachelor's degree in computer science, Information Technology, or a related field. An additional four [4] years of relevant experience can be substituted in lieu of a degree.
• Proficiency in VDI technologies, such as VMware Horizon, Citrix Virtual Apps and Desktops, or Microsoft Remote Desktop Services (RDS).
• Strong understanding of virtualization concepts and hypervisor technologies like VMware vSphere or Microsoft Hyper-V.
• Expert-level troubleshooting skills and the ability to resolve complex VDI-related issues effectively.
• Familiarity with network, storage, and security principles relevant to VDI environments.

Desired Qualifications

• Master's degree in computer science, Information Technology, or a related field.
• Professional certifications such as VMware Certified Professional (VCP), Citrix Certified Professional - Virtualization (CCP-V), or equivalent credentials are highly desirable.

Clearance Requirements

• Must have an active Secret clearance.
• Must be eligible to obtain and maintain a TS/SCI clearance.

Physical Requirements

• Must be able to remain in a stationary position 50%
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
• Often positions self to maintain computers in the lab, including under the desks and in the server closet
• Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations

Equal Opportunity Employer

QBE, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

The projected compensation range for this position is $90,000.00 - $100,000.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (for remote opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, QBE invests in its employees beyond just compensation. QBE's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

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