Virtual Desktop Engineer

GovCIO; San Antonio (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Corporate Discounts

Learning & Development platform

Training, Education and Certification

Referral Bonus Program

Internal Mobility Program

Pet Insurance

Flexible Work Environment

Job summary

Responsibilities include designing system architectures, managing desktop pools, enforcing access policies, patching, and STIG/TCNO compliance, with strong emphasis on VMware, Horizon, Citrix, and related technologies in a DoD context. This is an on-site position in San Antonio, TX.

Qualifications

• Clearance Required: TS/SCI
• Minimum 10+ years of experience with VMware virtualization components (vSphere, vSAN for Horizon, Horizon, Workspace ONE, ThinApp, App Volumes)
• IAT Level II certification
• Proven experience with VMware, Horizon, Citrix, Azure, or other virtual stacks
• Knowledge of Windows 10/11 and RHEL image management
• Strong VDI deployment, configuration, and management skills
• Understanding of AD, PCoIP, BLAST, DNS, NTP, TCP/IP, ICMP, DFS, WSUS, VLANs, Routing
• Experience with patch management and TCNO compliance
• Familiarity with STIG compliance and security controls
• Ability to troubleshoot complex virtualized environments
• Strong communication and end-user training skills
• User access policy management experience

Responsibilities

• Deploys and configures VDI environments (Horizon, Citrix, Azure, AWS)
• Manages desktop pools, user profiles, and configurations
• Implements and manages user access policies and security controls
• Ensures STIG and TCNO compliance
• Performs patch management for desktop virtualization systems
• Provides end-user support and training for VDI
• Troubleshoots VDI issues to minimize downtime
• Monitors performance of VDI environments
• Collaborates with security and network teams
• Maintains VDI documentation

Skills

VMware virtualization

vSphere

Horizon

Workspace ONE

Active Directory

Networking basics

Windows 10/11

RHEL desktop image

Security STIGs

IAT Level II

Education

Bachelor’s degree (preferred)

15+ years experience (preferred)

Tools

Citrix

Azure

AWS

PowerShell

Python

Job description

San Antonio, Texas

Top Secret w/ SCI

On-site only

Information Technology

Overview

GovCIO is currently seeking a highly motivated and experienced Desktop Virtualization Administrator to manage and support the virtual desktop infrastructure (VDI) in support of 616 Operations Center (OC) and 616 Air and Space Communications Squadron (ACOMS) operations. The ideal candidate will have experience deploying, configuring, and maintaining virtual desktop solutions, its supporting infrastructure, as well as ensuring compliance with security guidelines and providing user support.

Responsibilities

Designs and develops network and system architectures, and defines key capabilities and performance requirements. Defines total systems design and technology maturity constraints in accordance with mission requirements. Develops network and system element architecture and design and interface definitions. Defines network and system implementation approach and operational concept. Develops models and architectural guidelines for current and future network and system development. Ensures requirements are met and evaluates performance with customer.

• Interfaces with the user(s) and all other stakeholders in order to determine their needs.

• Generates the highest level of requirements, based on the user's needs and other constraints such as cost and schedule.

• Performs cost-benefit analyses to determine whether requirements are best met by manual, software, or hardware functions; making maximum use of commercial off-the-shelf or already developed components.

• Designs and develops solutions to applications problems, system administration issues, or network concerns.

• Develops partitioning algorithms (and other processes) to allocate all present and foreseeable requirements into discrete partitions such that a minimum of communications is needed among partitions, and between the user and the system.

Client Specific Responsibilities

• Deploys and configures virtual desktop infrastructure (VDI) environments, including Horizon, Citrix, Azure, AWS and similar VDI platforms.

• Creates, manages, and maintains desktop pools, user profiles, and configurations to ensure optimal performance and availability.

• Implements and manages user access policies, ensuring appropriate permissions and security protocols are in place.

• Ensures compliance with Security Technical Implementation Guides (STIG) and Technical Compliance Notification Order (TCNO) requirements.

• Performs regular patch management and updates for all desktop virtualization systems.

• Provides end-user support and training related to the VDI environment and ensure smooth operations.

• Troubleshoots and resolves issues related to VDI systems, ensuring minimal downtime.

• Monitors and optimizes the performance of virtual desktop environments, ensuring a seamless user experience.

• Collaborates with security and network teams to ensure the security and integrity of the VDI environment.

• Maintains documentation of the VDI environment, including system configurations, processes, and troubleshooting guides.

**Pending award

Qualifications

High School with 10+ years (or commensurate experience)

Required Skills and Experience

• Clearance Required: TS/SCI

• Minimum 10+ years of experience designing, installing, configuring and managing VMware virtualization environment components (vSphere, vSAN for Horizon, Horizon, Workspace ONE, ThinApp, App Volumes)

• IAT Level II certification

• Proven experience with VMware, Horizon, Citrix, Azure, or other virtual technology stacks.

• Demonstrated knowledge of Windows 10 / 11 and RHEL desktop master image management.

• Strong understanding of VDI deployment, configuration, and management best practices.

• Thorough understanding of Active Directory, PCoIP, BLAST, DNS, NTP, TCP/IP, ICMP, DFS, WSUS, VLANs and Routing.

• Strong background in desktop Application virtualization.

• Experience with patch management and TCNO compliance.

• Familiarity with STIG compliance requirements and the ability to implement security controls.

• Ability to troubleshoot complex technical issues in a virtualized environment.

• Strong verbal and written communication skills with the ability to provide training and support to end users.

• Experience with user access policy management and security protocols.

Preferred Skills and Experience

• Bachelor’s degree in the field or a related area with 15+ years (or commensurate experience) strongly preferred.

• Experience working within DoD network environments.

• PowerShell, Python, Bash or other scripting languages.

• Backup / restore operations in virtualized environments.

• SAN, network, server administration.

• Elastic stack working knowledge.

• Performance monitoring, tuning utilities and commands.

• Container orchestration platforms such as Docker and Kubernetes.

• Working knowledge of SQL and database implementations.

• Preferred Certifications

• Microsoft Expert level (or MCSE) certifications.

• VCP - VMware Certified Professional - Data Center Virtualization certification.

• VCP - VMware Certified Professional - Desktop and Mobility certification.

• Cisco Professional certification - CCNP +.

• Red Hat Certified System Administrator - RHCSA.

#NSS

#DL #TML

Posted Salary Range

USD $150,000.00 - USD $190,000.00 /Yr.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.