Virtual Customer Service/Sales Representative

Agent Alliance; City of Yonkers (NY); Remote; USD 65,000 - 69,000; Full time

Job summary

An innovative company is seeking a Virtual Customer Service/Sales Representative to join their dynamic team. In this role, you will connect with clients virtually to discuss supplemental benefits that extend beyond employer coverage. Your responsibilities will include customizing benefit plans, providing exceptional customer service, and maintaining strong client relationships. With a focus on flexibility, this position offers a competitive salary and a supportive work environment. If you are motivated, organized, and eager to make a difference, this opportunity is perfect for you.

Benefits

Medical insurance (BlueCross BlueShield)

Dental, Vision, and Hearing insurance

Company stock options

Retirement benefits

Comprehensive paid training

Monthly performance bonuses

Flexible work schedule

Weekly pay

Qualifications

• Excellent communication skills and a customer-centric mindset.
• Ability to work independently and manage time effectively.

Responsibilities

• Reach out to individuals requesting information about benefits.
• Schedule Zoom meetings and customize benefit plans for clients.
• Provide attentive customer service and administrative support.

Skills

Customer Service

Sales Skills

Communication

Organization

Problem-Solving

Job description

Job Title: Virtual Customer Service/Sales Representative at Agent Alliance

Join our team as a Virtual Customer Service/Sales Representative at Agent Alliance. This role involves meeting virtually with clients to discuss supplemental benefits that help protect their families beyond employer coverage. You will consult with families, explain options, and assist in selecting suitable plans. Ideal candidates are excellent communicators, ambitious, motivated, organized, entrepreneurial-minded, and team players.

Job Responsibilities

1. Reach out to individuals requesting information about our benefits
2. Schedule Zoom meetings with clients
3. Customize and adjust benefit plans to meet client needs
4. Establish and maintain client relationships
5. Perform benefit reviews and assist with claims or adjustments
6. Provide attentive customer service and administrative support
7. Respond to client questions and resolve concerns
8. Ensure documentation accuracy and perform updates as needed

Benefits

• Medical insurance (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Company stock options
• Retirement benefits from renewal income
• Comprehensive paid training
• Monthly performance bonuses
• Weekly pay with an average annual salary of $65,000 to $68,500
• Flexible work schedule with remote work options (office available if preferred)

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development

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