Virtual Cruise & Tour Agent

Live the Dash Travel; Albuquerque (NM); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Access to industry-leading tools

Travel discounts

Training opportunities

Job summary

A remote travel planning company is hiring a Virtual Cruise & Tour Agent to create customized travel experiences for clients. The ideal candidate will develop tailored itineraries, manage bookings, and provide customer support throughout the planning process. This role requires strong organizational and communication skills, as well as a passion for travel. Enjoy a supportive team environment with industry-leading tools and exclusive perks.

Qualifications

• Experience in travel planning, hospitality, or customer service is a plus.
• Strong attention to detail and excellent organizational skills.
• Effective communication and problem-solving abilities.
• Self-motivated and able to work independently from home.
• Self-motivated and able to work independently from home.
• Passionate about travel and helping others explore the world.

Responsibilities

• Develop customized cruise and tour plans tailored to each client's preferences.
• Conduct virtual meetings to understand clients' travel interests and budget.
• Collaborate with cruise lines and travel vendors for best options.
• Manage all bookings and confirmations for accuracy.
• Provide support throughout planning and travel processes.
• Travel research: Stay current on cruise trends and destination updates.
• Post-trip engagement: Follow up with clients for feedback and referrals.

Skills

Attention to detail

Organizational skills

Effective communication

Problem-solving

Remote work

Tools

Online booking tools

Video conferencing

Job description

About the job Virtual Cruise & Tour Agent

We are looking for a creative and detail-oriented Virtual Cruise & Tour Agent to join our expanding travel team. In this fully remote role, you will work closely with clients to design personalized cruise and tour experiences from start to finish. If you have a passion for travel, love planning detailed itineraries, and enjoy creating unforgettable journeys, this is the perfect opportunity for you!

Key Responsibilities:

Itinerary Design: Develop customized cruise and tour plans tailored to each client’s preferences, including accommodations, excursions, transportation, and dining options.

Client Consultations: Conduct virtual meetings or calls to understand clients’ travel interests, expectations, and budget.

Supplier Coordination: Collaborate with trusted cruise lines, tour operators, and travel vendors to secure the best options and pricing.

Booking Management: Manage all cruise and tour bookings and confirmations, ensuring accuracy and a smooth planning process.

Customer Support: Provide support throughout the planning process and during travel, handling changes or emergencies professionally.

Travel Research: Stay current on cruise and tour trends, destination updates, and seasonal offers to enhance itinerary recommendations.

Post-Trip Engagement: Follow up with clients after their trips for feedback and encourage repeat bookings or referrals.

Qualifications:

Experience in travel planning, hospitality, or customer service is a plus.

Strong attention to detail and excellent organizational skills.

Effective communication and problem-solving abilities.

Comfortable using online booking tools and conducting virtual consultations.

Self-motivated and able to work independently from home.

Passionate about travel and helping others explore the world.

What You’ll Get:

Access to industry-leading tools, vendors, and exclusive perks.

Travel discounts and training opportunities.

Supportive and collaborative team environment.