Virtual Collections Specialist

BCA Financial Services; Houston (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

BCA Financial Services is seeking a Virtual Collections Specialist for a remote position. This role focuses on delivering exceptional customer service, helping clients with account resolution, and managing inbound and outbound calls. The position offers a competitive hourly wage, commission opportunities, and a comprehensive benefits package including medical insurance and a 401k plan.

Benefits

Monthly commission opportunities

Medical, GAP, Dental, Vision insurance

401k with company match

Paid time off and paid holidays

Qualifications

• Detail-oriented individual required for a remote collections position.
• Experience in customer service and account resolution preferred.

Responsibilities

• Provide exceptional customer service to clients’ customers.
• Assist with account resolution and payment arrangements.
• Handle high volumes of inbound and outbound calls.

Skills

Detail-oriented

Customer service skills

Communication

Job description

Join to apply for the Virtual Collections Specialist role at BCA Financial Services.

REMOTE POSITION - Actively Hiring ($17 per hour with commission opportunities)

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking detail-oriented full-time Collection Specialists.

Benefits we offer:

• Monday through Friday schedule
• Monthly commission opportunities
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and paid holidays

The Collections Specialist will:

• Provide exceptional customer service to our clients’ customers
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements
• Handle high volumes of inbound and outbound calls

Work from home requirements:

• Have a quiet and private workspace
• High-speed internet with the ability to hardwire via Ethernet from cable modem to your PC (at least 20 Mbps download and 10 Mbps upload). Wi-Fi and hotspots are not supported.
• You must meet all technical requirements prior to training
• You must live in FL, MO, SC, TX, or VA
• We will provide the necessary equipment

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.

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Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales, General Business, and Education
• Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing