Home-Based Customer Relations Specialist

AIL; Lexington (KY); Remote; USD 60,000 - 100,000; Full time

Benefits offered by this job

Full training and licensing support

Fully remote, flexible schedule

Bonuses paid monthly and quarterly

3% equity opportunity for qualifying 팀

Job summary

AO Globe Life, a remote-first company, is hiring recent graduates or service-minded individuals to support clients across the United States from home. You’ll receive hands-on training, inbound leads, and mentorship to grow a long-term career in a people-centered role.

You’ll present supplemental benefit options, guide clients through enrollment, and maintain accurate digital records. The role emphasizes independence, strong communication, and ongoing professional development in a supportive,

Qualifications

• Self-motivated, organized, and able to work independently.
• A service-minded, mission-driven attitude.
• Confidence with virtual meetings and everyday digital tools.
• Strong communication and interpersonal skills.

Responsibilities

• Present supplemental benefit options tailored to each individual or family.
• Support clients throughout the enrollment process with clarity and professionalism.
• Provide attentive, client-first service.
• Maintain organized, accurate digital records and follow-up communication.
• Grow through ongoing mentorship and professional development.
• Build strong, long-term client relationships.
• Hold client consultations virtually using Zoom.

Skills

Self-motivated

Organized

Independent work

Service-minded attitude

Virtual meetings

Strong communication

Work authorization USA

Windows-based laptop

Tools

Zoom

Job description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

Your Day-to-Day

• Present supplemental benefit options tailored to each individual or family
• Support clients throughout the enrollment process with clarity and professionalism
• Provide attentive, client-first service
• Maintain organized, accurate digital records and follow-up communication
• Grow through ongoing mentorship and professional development
• Build strong, long-term client relationships
• Hold client consultations virtually using Zoom

What We're Looking For

• Self-motivated, organized, and able to work independently
• A service-minded, mission-driven attitude
• Confidence with virtual meetings and everyday digital tools
• Strong communication and interpersonal skills
• Prior customer service or consultative experience is a plus, not required
• Work authorization in the United States
• Capable of obtaining required licensing, if applicable to the position
• Reliable internet connection and Windows-based laptop or PC with webcam

Compensation & Perks

• Full training and licensing support
• A supportive, people-centered culture
• Weekly, performance-based earnings
• Fully remote, flexible schedule
• Renewal-based income growth opportunities
• Inbound leads only — no cold calling
• Defined growth path into leadership
• Bonuses paid monthly and quarterly
• 3% equity opportunity for qualifying team members

About Us

AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.