Virtual Client Care Center Banker — Banking Solutions

Fidelity Bank; Scranton (Lackawanna County); On-site; USD 32,000 - 52,000; Full time

Job summary

Fidelity Bank is seeking a Customer Care Center Banker to join our team. The role focuses on delivering exceptional customer service, handling diverse interactions, and supporting the sales process in a virtual and digital environment.

We provide training and mentorship to help you succeed as a Fidelity Banker when engaging with clients and building relationships. Fidelity Discount & Deposit Bank is an Equal Opportunity Employer and adheres to all applicable EEO guidelines.

Responsibilities

• Answers incoming calls, chats and emails while providing clients with the best financial solution through a virtual and digital environment.

Job description

Fidelity Bank is seeking a Customer Care Center Banker to join our team. The role focuses on delivering exceptional customer service, handling diverse interactions, and supporting the sales process in a virtual and digital environment.

We provide training and mentorship to help you succeed as a Fidelity Banker when engaging with clients and building relationships. Fidelity Discount & Deposit Bank is an Equal Opportunity Employer and adheres to all applicable EEO guidelines.