Virtual Benefits Consultant

AO Globe Life; Raleigh (NC); Remote; USD 18,000 - 55,000; Full time

Benefits offered by this job

100% remote

Weekly paychecks

Unlimited earning potential

Medical premium reimbursement

Online training

Leadership support

Performance incentives

No overhead expenses

Union representation

Job summary

AO Globe Life is expanding its remote Member Services team and seeks motivated professionals to help clients understand benefit and insurance options. As a Member Services Representative, you will work with warm leads, schedule virtual consultations, and guide individuals through life, supplemental health, and accident insurance selections.

This 100% remote, independent contractor role offers commission-based compensation, ongoing training, licensing guidance, and performance incentives.

Qualifications

• Customer service, sales, leadership, or client-relations experience.
• Clear and professional communication.
• Strong listening ability.
• Reliable follow-through.
• Detail orientation.
• Comfort working with online tools and systems.

Responsibilities

• Build rapport with prospective clients and members
• Schedule virtual consultations
• Conduct needs-based conversations
• Explain benefit options in a clear, professional way
• Follow up to answer questions and provide support
• Participate in training, coaching, and team development

Skills

Customer service experience

Sales or client-relations

Clear professional communication

Strong listening ability

Reliable follow-through

Detail orientation

Comfort with online tools

Tools

CRM software

Video conferencing tools

Job description

Support members. Build relationships. Grow your career from home.

AO Globe Life is growing its remote Member Services team and is looking for driven professionals who enjoy helping people understand their benefit and insurance options.

As a Member Services Representative, you will work with provided warm leads, schedule client appointments, and help individuals and families navigate life, supplemental health, and accident insurance choices.

Position Responsibilities

• Build rapport with prospective clients and members
• Schedule virtual consultations
• Conduct needs-based conversations
• Explain benefit options in a clear, professional way
• Follow up to answer questions and provide support
• Participate in training, coaching, and team development

Why This Opportunity?

• 100% remote work
• Warm leads provided
• Weekly paychecks
• Unlimited earning potential
• Medical premium reimbursement
• Accessible online training
• Continuous leadership support
• Performance incentives
• No overhead expenses
• OPEIU Local 277 union representation
• Established organization with 70 years of member service

Ideal Background

• Customer service, sales, leadership, or client-relations experience
• Clear and professional communication
• Strong listening ability
• Reliable follow-through
• Detail orientation
• Comfort working with online tools and systems

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.