Member Benefits Consultant

AIL; Montgomery (AL); Remote; USD 60,000 - 120,000; Full time

Benefits offered by this job

100% remote role

Warm leads supplied by the company

Weekly compensation

Unlimited earning potential

Medical insurance premium reimbursemen

Comprehensive online training

Daily coaching and mentorship

Performance incentive opportunities

No overhead expenses

Union representation via OPEIU Local

Job summary

AO Globe Life is seeking a Virtual Member Services Associate to support individuals and members as they explore insurance options. You will meet clients virtually, assess needs, and educate on life, health, and accident insurance.

This 100% remote role offers warm leads, ongoing coaching, and opportunities for professional growth within a stable organization serving members for decades.

Qualifications

• Excellent verbal, written, and listening skills.
• Strong interpersonal and customer-service abilities.
• Detail-oriented and dependable.
• Comfortable with computer systems and virtual meeting tools.
• Self-motivated and coachable.
• Able to work independently while collaborating with a team.

Responsibilities

• Connect with members and prospective clients through company-provided warm leads.
• Schedule and conduct virtual appointments.
• Complete client-focused needs assessments.
• Explain life, accident, and supplemental health insurance options.
• Help clients understand coverage choices and available benefits.
• Provide responsive follow-up and client support.
• Maintain organized client records and documentation.
• Participate in training, coaching, and team meetings.

Skills

Verbal and written communication

Listening skills

Interpersonal skills

Customer service

Detail-oriented

Tech savvy (computer systems)

Self-motivated and coachable

Independent yet collaborative

Tools

Video conferencing tools

Job description

Position Overview

AO Globe Life is looking for a Virtual Member Services Associate to support individuals, families, labor union members, credit union members, and association members as they explore insurance options. You will meet with clients virtually, help identify their needs, and provide clear education about life, supplemental health, and accident insurance.

This remote role offers a supportive environment with warm leads, training, coaching, and the opportunity to grow professionally.

Responsibilities

• Connect with members and prospective clients through company-provided warm leads

• Schedule and conduct virtual appointments

• Complete client-focused needs assessments

• Explain life, accident, and supplemental health insurance options

• Help clients understand coverage choices and available benefits

• Provide responsive follow-up and client support

• Maintain organized client records and documentation

• Participate in training, coaching, and team meetings

What We Offer

• 100% remote role

• Warm leads supplied by the company

• Weekly compensation

• Unlimited earning potential

• Medical insurance premium reimbursement

• Comprehensive online training

• Daily coaching and mentorship

• Performance incentive opportunities

• No overhead expenses

• Union representation through OPEIU Local 277

• Career growth opportunity with a stable organization serving members for 70 years

Qualifications

• Excellent verbal, written, and listening skills

• Strong interpersonal and customer-service abilities

• Detail-oriented and dependable

• Comfortable with computer systems and virtual meeting tools

• Self-motivated and coachable

• Able to work independently while collaborating with a team

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.