Virtual Banking Garage Banker - Pilot & Client Advisor

Aumni; Tempe (AZ); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Chase is seeking a Virtual Banking Garage Banker in Tempe, AZ to deliver exceptional client service over phone and video, leveraging Chase's digital tools and solutions. You will contribute to test-and-learn initiatives, build strong client relationships, and guide customers through self-service options while ensuring risk and compliance.

This role emphasizes hospitality and a client-first mentality. Qualifications include a high school diploma and at least 1 year of sales experience in retail

Qualifications

• 1+ years of sales experience in Retail Banking, Financial Services, or related industries.
• Excellent communication skills for client interactions via phone, video, and email.
• Proficiency in quickly learning new products, services, procedures, and digital tools.

Responsibilities

• Participate in test-and-learn initiatives by piloting and executing new solutions, processes, and technologies, and provide feedback to leaders.
• Deliver exceptional, client-first service by fostering a welcoming atmosphere and building relationships.
• Use analytics and digital tools to inform work, measure impact, and identify improvements.
• Cultivate strong partner and client relationships to ensure tasks align with business drivers and client needs.
• Guide clients in using technology self-service options and educate them on new features.
• Refer clients to partners for specialized needs and own the client experience end-to-end.
• Operate within risk parameters and complete required training.

Skills

Sales experience

Communication

Learning new tools

Team collaboration

Risk & compliance awareness

High school diploma

Education

High school diploma, GED, or equivalent

Tools

CRM systems

Digital banking tools

Job description

Chase is seeking a Virtual Banking Garage Banker in Tempe, AZ to deliver exceptional client service over phone and video, leveraging Chase's digital tools and solutions. You will contribute to test-and-learn initiatives, build strong client relationships, and guide customers through self-service options while ensuring risk and compliance.

This role emphasizes hospitality and a client-first mentality. Qualifications include a high school diploma and at least 1 year of sales experience in retail