Virtual Assistant to Travel

My Travel Connection; Richmond (VA); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their dynamic team in providing exceptional travel experiences. This role offers the flexibility to work from home while booking air, hotel, and cruise arrangements for clients worldwide. With over 70 years in the business, the company prides itself on delivering superior customer service and memorable trips. Whether you're a seasoned professional or new to the travel industry, comprehensive training will be provided to ensure your success. Join a passionate team and enjoy the perks of employee discounts and a flexible schedule in a rewarding environment.

Benefits

Flexible Schedule

Employee Discounts

Agent Certification

Qualifications

• No experience necessary; training provided.
• Exceptional customer service and communication skills required.

Responsibilities

• Provide premium concierge service to travelers from start to finish.
• Research and book domestic and international travel packages.

Skills

Customer Service

Communication Skills

Organization

Multi-tasking

Education

High School Diploma

Tools

Web-based Booking Engines

Travel Resources

Job description

Richmond, United States | Posted on 04/21/2025

We are focused on providing superior customer service while executing memorable trips for travelers. This is an opportunity to work from home booking air, car, hotel, cruises, sporting events, and concerts for a company that has been in business for over 70 years serving clients all around the world. No experience necessary. We will train you.

Core Responsibilities:

• Serve as primary customer contact providing premium concierge level service to travelers from start to finish.
• Respond to telephone, email inquiries, and online travel submissions in a timely fashion.
• Research and book domestic and international travel packages including air, hotel, tours, and ground transportation.
• Work directly with top suppliers like Expedia, Universal Studios, Princess Cruises, Avis, Delta, etc.
• Become familiar with multiple web-based booking engines and travel resources.
• Pricing & cost calculations for changes or added trip fees.
• Provide e-tickets and take credit card payments over the phone.

Qualifications:

• No experience necessary, we will train.
• Exceptional customer service abilities.
• Superior written and verbal communication skills.
• Strong organization with ability to prioritize and multi-task.
• Job Type: Full-time or part-time.
• Flexible Schedule.
• Agent Certification.
• Employee Discounts.

Requirements

Must be at least 18 years of age and reside in the U.S, Mexico, or Australia.

Laptop and/or smartphone and Wi-Fi is required.