Virtual Assistant – Lead Specialist & Call Coordinator

Hubstaff blog; Orlando (FL); Remote; USD 10,000 - 60,000; Part time

Job summary

A rapidly growing company is looking for a proactive Virtual Assistant to serve as the first point of contact for incoming phone leads. This role involves managing calls, entering data into CRM, and supporting team members with organizing operations. Ideal candidates should be detail-oriented, dependable, and ready to thrive in a customer-centric environment.

Benefits

Commission opportunities available

Qualifications

• Experience in customer service, lead generation, or virtual assistant roles is a strong plus.
• Fluent in English; Spanish is a strong plus.
• High-speed internet connection and a quiet workspace required.

Responsibilities

• Professionally handle incoming calls from sellers and buyers.
• Enter lead data into CRM during or after calls.
• Search online for potential off-market or listed deals.

Skills

Detail-oriented

Strong typing skills

Data entry skills

Friendly speaking voice

Proactive attitude

Tools

CRM

Google Workspace

Slack

Job description

Virtual Assistant – Lead Specialist & Call Coordinator hourly

Position Available: Virtual Assistant – Lead Specialist & Call Coordinator (Morning EST)

Work Type: Part-Time (with potential for Full-Time)

Bonuses: Commission opportunities available

Availability: Must be available 10:00 AM – 6:00 PM EST

Payment Method: Must have or create a Payoneer account

️ Time Tracking: Jibble (or other approved tracking tool)

Are you a people person? We are looking for a proactive, go-getter Virtual Assistant to become the first point of contact for incoming phone leads generated from signs, marketing campaigns, and property listings. You’ll also help search for online property deals during call downtimes. The right person will be organized, dependable, and genuinely invested in the success of the company—someone who doesn’t wait to be told what to do next and actively looks for ways to support the team.

This is a long-term opportunity for someone who wants to grow with the company and contribute meaningfully over time.

• Professionally handle incoming calls from sellers and buyers
• Follow provided call flow guidelines to gather essential details
• Enter lead data into the CRM during or immediately after each call
• Transfer qualified or urgent leads to appropriate team members
• Follow up via text or email when necessary
• Maintain accurate call records and help optimize workflows
• Search online for potential off-market or listed deals
• Support other tasks when call volume is low or finished for the day
• Fluent in English (Spanish is a strong plus)
• Friendly, clear speaking voice and confident phone presence
• Detail-oriented with strong typing and data entry skills
• Organized and dependable, with a “what else can I help with?” attitude
• Experience using CRMs, Google Workspace, Slack, or similar tools preferred
• Past work in customer service, lead generation, real estate, or virtual roles is a bonus
• High-speed internet with a minimum of 50 Mbps download and 25 Mbps upload
• Quiet, distraction-free workspace
• Quality headset and webcam for meetings
• Wired Ethernet connection preferred for optimal VOIP and Zoom performance

To apply:

• Submit a new 1-minute video made specifically for this job. Introduce yourself and share why you’re the best fit.
• Include your updated resume highlighting relevant experience in customer service, lead generation, real estate, or virtual assistant roles.

Please do not try to look up the website, it will have nothing to do with what the job will entail. I am simply forced to put a webstie there.

Experience levels: Beginner (1 - 3 yrs), Intermediate (3 - 5 yrs), Expert (5+ yrs)