Virginia Wine Experience Tasting Room Host/Cashier

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

The Omni Homestead Resort & Spa seeks a motivated server for The Virginia Wine Experience. This role focuses on providing outstanding customer service, educating guests on local wines, and managing payment transactions. Ideal candidates should be friendly and able to meet physical demands.

Qualifications

• Must be 21 years of age at the time of hire.
• Ability to stand for 8-10 hours a shift.
• Ability to lift and carry up to 50lbs.

Responsibilities

• Handle all payment transactions for food and beverages.
• Educate customers on Virginia wine.
• Provide excellent customer service.

Skills

Customer Service

Wine Knowledge

Positive Disposition

Job description

Location

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

To handle all payment transactions for all foods and/or beverages/ or products purchased in The Virginia Wine Experience venue.

Responsibilities

• Operate within ABC guidelines.
• Familiarize yourself with daily happenings and inventory.
• Work amoungst team and individually when neccessary.
• Receives all checks from the guest and processes them to the proper payment method.
• Fully perform open and closing duties.
• Post all checks into the computer using the correct check number for reference as well as check control purposes.
• Excute POS system.
• Balance work with computer.
• Assists in answering phones forThe Virginia Wine Experience as needed.
• Serve wine and execute wine flights.
• Provides amazing customer service from the moment the guest enters The Virgina Wine Expereince.
• Educate customers and guests on Virginia wine and the history of the wine industry.
• And any other reasonable duty assigned by management or supervisor

Qualifications

• Must be 21 years of age at the time of hire.
• Must be able and willing to stand for 8-10 hours each shift.
• Must be able to lift and carry up to 50lbs.
• Must have an outgoing and positive disposition.
• Knowledge of appropriate verbiage for fine dining setting(preferred)
• Previous customer service experince.
• Weekend availability.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email [e-mail].