Virginia Beach Taproom Host

New Realm Brewing Company; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

New Realm Brewing Co. in Virginia Beach seeks a friendly Host to greet guests, seat parties, and manage reservations. No experience needed; training will be provided, and a positive attitude is valued.

You will handle walk-ins, answer phones, and coordinate with servers and managers to ensure smooth seating and guest satisfaction. The role emphasizes a welcoming first impression and teamwork.

Qualifications

• No experience required; friendly attitude and willingness to learn.
• Able to greet, seat guests and answer questions with a positive demeanor.
• Ability to communicate clearly with guests and team members.

Responsibilities

• Arrive on time and ready to support the team.
• Welcome guests warmly and seat them appropriately.
• Manage walk-ins, waitlists, and reservations via Resy/OpenTable.
• Answer phone calls politely and assist guests with questions.
• Coordinate with servers and managers about seating and guest needs.
• Address guest concerns and involve a manager when needed.
• Keep the host stand and entrance clean and organized.
• Complete sidework and opening/closing duties.
• Maintain a safe and secure work environment.
• Follow training standards and employee handbook.

Skills

Customer service

Communication

English language

Tools

OpenTable

Resy

Job description

Now Hiring: Host

New Realm Brewing Co. | Virginia Beach

Looking for your first job or ready to try something new? Join our energetic team at New Realm Brewing Co.!

No experience needed—we're happy to train someone with a positive attitude and a willingness to learn. We're looking for friendly, dependable team members who enjoy meeting people and making guests feel welcome. As a Host, you'll greet and seat guests, answer phone calls, and manage reservations through Open Table. You'll help create a great first impression and keep service running smoothly.

Duties and Responsibilities

• Arrive on time and ready to support the team.
• Welcome guests warmly and help them get seated.
• Manage walk-in guests, waitlists, and reservations through Resy- we'll show you how!
• Answer phone calls politely and assist with guest questions.
• Communicate with servers and managers about seating and guest needs.
• Help address guest concerns and involve a manager when needed.
• Keep the host stand and entrance clean and organized.
• Complete sidework and opening and closing duties.
• Help maintain a safe and secure work environment.
• Follow the standards outlined in training and the employee handbook.

Bring your friendly personality,we'll help you build the skills.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present our menu to guests and answer questions. Must be able to speak English.

Reasoning Ability

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, you are regularly required to stand; walk; use hands to grasp; reach with hands and arms; talk and hear; and taste and smell. You are frequently required to climb 1 to 3 flights of stairs. Occasionally, you are required to sit and stoop, kneel, crouch. You must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, you are frequently exposed to outside weather conditions seasonally during Spring, Summer, and Fall when our outdoor patio is open. Occasionally, you may be exposed to toxic or caustic chemicals. The noise level in the restaurant is usually moderate and can occasionally be loud.