VIP Host (Nightlife)

Hyatt Hotels Corporation; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking a VIP Host to enhance the guest experience at their nightclub. The role involves managing table sales and guest lists while providing excellent service to VIP clients. With responsibilities ranging from coordinating bookings to implementing promotional strategies, this position requires strong communication skills and a background in nightlife management.

Qualifications

• Minimum of 2+ years nightlife experience in a similar role.
• Strong interpersonal, written, verbal, and public speaking skills.

Responsibilities

• Respond promptly to all table sale inquiries and confirmations.
• Coordinate with the Nightlife Manager regarding booked tables.
• Manage and update booking details in Seven Rooms.

Skills

Interpersonal skills

Written communication

Verbal communication

Public speaking

Job description

Position: VIP Host

The VIP Host will act as a direct liaison between VIP clients and the Nightclub. The success of this role will be judged by the financial performance of table sales and the number of invitees on the guest list.

Responsibilities:

1. Respond promptly to all table sale inquiries, confirmations, and payments 24 hours prior to arrival.
2. Communicate policies to clients, including dress code and cancellation policies, before confirming bookings.
3. Coordinate with the Nightlife Manager regarding booked tables and enhance client experiences.
4. Manage guest list and table list at the door, guiding guests to their tables to ensure a VIP experience.
5. Have guests sign table agreements, and collect credit card and ID.
6. Collaborate with the rooms division and Stateside Management to invite high-rated guests.
7. Create weekly promotional plans to enhance the VIP experience and attract new business.
8. Implement nightlife promotional strategies to present to the VIP team.
9. Hold regular meetings with the VIP team for client feedback.
10. Develop and update a contact checklist to track referral and promotional efforts, managed by the DLS VIP Host.
11. Perform other duties as assigned.
12. Manage and update booking details in Seven Rooms.
13. Maintain weekly communication with active VIP clients and potential leads.
14. Assist the VIP team during key moments in the evening to ensure an excellent guest experience.
15. Aim to meet minimum table booking goals each weekend.

Qualifications:

1. Minimum of 2+ years nightlife experience in a similar role.
2. Strong interpersonal, written, verbal, and public speaking skills.

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