VIP Guest Services & Experiences Ambassador

003 Seminole Hard Rock Tampa; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

003 Seminole Hard Rock Tampa is seeking a Guest Service Ambassador to deliver personalized service to VIP guests and the general public at the property.

You will enroll guests into the Player’s Club program, support events from concerts to meet-and-greets, and perform front- and back-of-house duties while maintaining confidentiality around high-profile interactions.

Join a team that values guest experience, secrecy, and participation in a lively entertainment environment.

Responsibilities

• Being a Guest Service Ambassador for the property.
• Introducing and enrolling Guests into the award-winning Player’s Club program.
• Greeting and providing personalized service for VIP Guests.
• Having the ability to be discrete and keep confidential all interactions with celebrities and VIP Guests.
• Participating in execution of marketing events such as concerts, celebrity meet and greets, giveaways, drawings, parties and tournaments.
• Performing front of house and back of house duties for concerts and high profile celebrity events.
• Other duties as assigned.

Job description

003 Seminole Hard Rock Tampa is seeking a Guest Service Ambassador to deliver personalized service to VIP guests and the general public at the property.

You will enroll guests into the Player’s Club program, support events from concerts to meet-and-greets, and perform front- and back-of-house duties while maintaining confidentiality around high-profile interactions.

Join a team that values guest experience, secrecy, and participation in a lively entertainment environment.