VIP Experience & Events Coordinator

Hard Rock Digital; Michigan; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid/Remote work environment

Competitive compensation

Job summary

Hard Rock Digital is seeking an organized administrative professional to support the VIP team under the Sr Director. You will handle clerical tasks, coordinate guest information, and help ensure a seamless guest experience at events and in the venue.

You will maintain calendars, arrange hotel and travel, and prepare reports on attendance and VIP activity. This role emphasizes confidentiality, discretion, and a proactive, guest-focused mindset.

Qualifications

• High School diploma or equivalent with 1 year in an administrative role.
• 1 year casino experience; familiarity with player rating systems.

Responsibilities

• Perform a broad range of confidential administrative tasks.
• Greet guests and coordinate hotel, dining, and travel arrangements.
• Maintain VIP leadership calendars and arrange meetings.
• Prepare reports on event attendance and VIP activity.
• Update VIP team on promotions, events, and guest information.
• Interact with guests in person and by phone; maintain discretion.

Skills

Administrative experience

Computer skills

Education

High School diploma

Tools

Gaming player rating system

Job description

Hard Rock Digital is seeking an organized administrative professional to support the VIP team under the Sr Director. You will handle clerical tasks, coordinate guest information, and help ensure a seamless guest experience at events and in the venue.

You will maintain calendars, arrange hotel and travel, and prepare reports on attendance and VIP activity. This role emphasizes confidentiality, discretion, and a proactive, guest-focused mindset.