VIP Marketing & Events Coordinator

Hard Rock Digital; Ohio; Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay and benefits

Hybrid/Remote working environment

Global brand

Job summary

Hard Rock Digital is seeking a detail-oriented Administrative/Executive Support role under the Sr Director, VIP. You will handle clerical tasks, coordinate with VIP leadership, and manage guest-related logistics and reports at the venue.

The role is primarily floor-based, requiring interaction with guests during events and occasional travel arrangements while maintaining confidentiality and compliance with regulations.

Qualifications

• High School diploma or equivalent with one year experience in a similar administrative role or an equivalent combination of education and experience.
• One year of related casino experience required along with experience with any other gaming player rating system of at least one year as well.
• Occasionally move light items such as event materials or gift packages, with or without reasonable accommodation.
• Ability to work on a computer and review documents, reports, and event materials, with or without reasonable accommodation.
• Credit Check
• Criminal Background Check

Responsibilities

• Relieve the VIP team of clerical and administrative details.
• Coordinate with VIP management and host team for player assignments and complimentary space.
• Manage hospitality asset inventory including VIP event tickets, experiences, and gifts.
• Prepare routine or complex correspondence and reports from rough drafts with editing.
• Greet guests and participate in social events and promotions.
• Maintain calendars for the VIP Leadership and arrange meetings and travel.
• Arrange hotel, dining, entertainment, and travel accommodations.
• Promote positive public/employee relations.
• Perform additional duties as assigned.

Education

High School diploma or equivalent

1 year experience in an administrative role

Casino experience

Experience with gaming rating system

Tools

Gaming rating system

Job description

Hard Rock Digital is seeking a detail-oriented Administrative/Executive Support role under the Sr Director, VIP. You will handle clerical tasks, coordinate with VIP leadership, and manage guest-related logistics and reports at the venue.

The role is primarily floor-based, requiring interaction with guests during events and occasional travel arrangements while maintaining confidentiality and compliance with regulations.