VIP Executive Tech Concierge & Endpoint Expert

University of Miami; Avenue (MD); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Tuition remission

Job summary

University of Miami is seeking a Sr. Executive & VIP Endpoint Support Specialist to deliver white-glove, confidential technology support for senior leaders at the Medical Campus in Miami, FL.

The role emphasizes high-touch endpoint, mobile, and audiovisual support and requires autonomous handling of complex issues. The position involves cross-functional coordination with IT, security, and leadership, ensuring executive productivity and continuity across environments.

Qualifications

• Associate degree in relevant field is required.
• Minimum 7 years of relevant experience.
• Learning agility and teamwork are essential.

Responsibilities

• Provide high-touch technical support to executives and VIPs, serving as escalation point.
• Understand executive technology preferences and proactively identify risks and gaps.
• Coordinate complex travel-related tech needs and off-site support.
• Lead cross-functional escalations and ensure timely resolution of high-impact incidents.
• Design, implement, and optimize executive endpoint and audiovisual environments.

Skills

Executive support

VIP tech support

Communication

Problem solving

Education

Associate degree

Job description

University of Miami is seeking a Sr. Executive & VIP Endpoint Support Specialist to deliver white-glove, confidential technology support for senior leaders at the Medical Campus in Miami, FL.

The role emphasizes high-touch endpoint, mobile, and audiovisual support and requires autonomous handling of complex issues. The position involves cross-functional coordination with IT, security, and leadership, ensuring executive productivity and continuity across environments.