VIP Door Host - Part Time

ViziRecruiter,LLC.; Lawrenceburg (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant and fun-loving team at an exciting venue where you'll interact with diverse guests and ensure a memorable experience. This role involves enforcing age requirements, managing guest interactions, and providing top-notch service. You'll be part of a dynamic environment that values your career growth and offers opportunities for development. If you're ready to embrace a fast-paced atmosphere and make a difference in guest experiences, this is the perfect opportunity for you!

Qualifications

• Must be at least 21 years of age and able to read and write English.
• Ability to work in a fast-paced, crowded environment.

Responsibilities

• Enforce minimum age requirements and maintain guest appearance standards.
• Operate cash register and manage cash and credit receipts.
• Provide excellent customer service and anticipate guest needs.

Skills

Customer Service

Communication Skills

Cash Handling

Problem-Solving

Education

High School Diploma or GED

One year of related experience

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Responsibilities

• Enforces minimum age requirements and standards of fashionable and acceptable appearance of the guests entering the venue.
• Identifies and directs VIP guests as indicated by management and VIP representatives.
• Maintains a well-controlled environment for lines that may occur for entry into the venue.
• Operates cash register, takes money, makes change, and accounts for cash and credit receipts.
• Sets stanchions appropriately nightly and for special events held within the venue.
• Assists with special events and promotions as needed.
• Anticipates guest needs when possible.
• Communicates with managers regarding guest requests.
• Holds conversations and interacts with guests. Responds to guests’ inquiries about Hollywood Casino by keeping abreast of the services and promotions offered.
• Maintains constant awareness of safety and accident prevention and immediately notifies supervisor if an accident does occur. Informs supervisors of any irregularities existing, guest complaints, or other disputes which cannot be readily resolved.
• May be required to make several costume changes during a scheduled shift.
• Provides Red Carpet Service to every patron and employee.
• Performs any reasonable, temporarily assigned job duties outside the position’s job description where, in the company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.

Requirements

• Must be at least 21 years of age.
• High School Diploma or GED equivalent; or one year of related experience and/or training; or equivalent combination of education and experience.
• Must be able to read, write legibly, understand, and speak English.
• Ability to tolerate second-hand smoke, noise, and bright lights.
• Ability to work at a fast pace in often crowded/noisy environment.
• Must meet professional appearance standards as prescribed by company policy.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee must be able to lift and/or move up to 100 lbs.