VIP Dayclub Concierge & Guest Experience

Ocean-Casino-Resort; Atlantic City (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Free Meal while on shift

Free Parking

Job summary

Ocean Casino Resort in Atlantic City, NJ seeks a VIP Runner for Club Operations to escort VIP guests to their reserved tables and ensure seamless guest experiences at the Dayclub.

You will need strong knowledge of the Dayclub design, superb guest service, and the ability to communicate effectively with guests and venue teams. Prior nightlife hospitality experience is highly valued; weekend/holiday shifts required.

Qualifications

• High School Diploma or equivalent required.
• Two plus (2+) years in the nightlife/hospitality industry.
• Ability to effectively communicate in English (Read, Write, Speak & Understand).

Responsibilities

• Escort VIP guests with table reservations to the proper tables.
• Have a good knowledge of the design of the Dayclub.
• Direct guests to any room or section of Ocean Casino Resort they may need to access.
• Know the position number of all seats located at the Dayclub.
• Assist in facilitating all guest reservation requests promptly and without error.
• Ensure guests are aware of events and support execution of those events.
• Maintain high visibility throughout the Club.
• Build guest loyalty by exceeding expectations in service and dependability.
• Comply with cross promotion of all venues when needed.
• Communicate any additional requests from guests to Beverage Server, hosts and Managers.
• Other duties as assigned.

Skills

English communication

Education

High School Diploma or equivalent

Job description

Ocean Casino Resort in Atlantic City, NJ seeks a VIP Runner for Club Operations to escort VIP guests to their reserved tables and ensure seamless guest experiences at the Dayclub.

You will need strong knowledge of the Dayclub design, superb guest service, and the ability to communicate effectively with guests and venue teams. Prior nightlife hospitality experience is highly valued; weekend/holiday shifts required.