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A leading casino entertainment company in Cincinnati seeks kitchen staff to deliver exceptional guest service and maintain high food quality. Responsibilities include food preparation, engaging with guests, and ensuring kitchen operations run smoothly. Ideal candidates will be friendly, responsive, and capable of managing kitchen tasks effectively.
5 days ago Be among the first 25 applicants
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdictions across the United States and is one of the premier casino entertainment companies in the country. We are committed to evolving and maintaining our leadership position in the industry. Our success, business philosophies, and strategic planning enable us to maximize value for shareholders, team members, and communities.
Job Description
Deliver exceptional guest service following the Boyd Gaming Way. Maintain a friendly and approachable demeanor, be polite and courteous, and actively look for opportunities to assist guests and team members. Be sincere and genuine in all interactions. Be knowledgeable and responsive to guests’ and colleagues’ needs and questions.
Learn and familiarize yourself with all Boyd Gaming’s room outlets and be able to answer general questions about the property.
Anticipate guest needs and respond with urgency. Read food orders from computer printouts and prepare food according to established recipes and menus, ensuring consistency. Handle food preparation tasks such as washing, slicing, peeling, and cutting to prepare for cooking or serving.
Work with delicate equipment like knives requiring fine motor skills. Test foods for doneness using tasting, smelling, or piercing methods. Assist in directing kitchen staff, ensuring adherence to work procedures, quality standards, and menu specifications.
Prepare daily prep lists and orders, maintain kitchen control, and communicate staffing needs based on business volume. Engage with guests in an open kitchen environment, explaining products, asking questions, and building positive relationships. Coordinate and communicate orders with dining room staff.
Qualifications
Must deliver excellent guest service, be friendly and courteous, and be responsive to guest and team member needs. Be familiar with all outlets and able to answer general questions. Anticipate guest needs and respond promptly. Capable of reading and preparing food orders according to standard recipes, handling food prep tasks, and working with delicate equipment. Test food for doneness and assist in managing kitchen staff and operations. Engage with guests actively in an open kitchen setting and coordinate with dining staff.
Additional Information
All information will be kept confidential according to EEO guidelines. Boyd Gaming is an Equal Opportunity Employer, committed to non-discrimination based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or other protected classes.