VIP Concierge & Guest Experience Specialist

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 35,000 - 55,000; Full time

Job summary

Resorts World Las Vegas is seeking a Concierge to enhance the guest experience by providing insider access and assisting with entertainment bookings from pre-arrival to departure. The ideal candidate will share their passion for hospitality and maintain full knowledge of all restaurant and event offerings.

Responsibilities include coordinating guest itineraries, promoting hotel amenities, and ensuring a smooth concierge experience. Candidates should possess excellent communication and customer service skills and have at least one year of relevant experience.

Qualifications

• At least one year of experience as a Concierge or similar VIP role.
• Polished appearance and demeanor.
• Ability to obtain and maintain knowledge of company policies.

Responsibilities

• Assist with guest entertainment bookings.
• Promote outlets and amenities of Resorts World Las Vegas.
• Coordinate guest itineraries and requests.

Skills

Effective communication in English

Excellent customer service skills

Education

High School Diploma or equivalent

Job description

Resorts World Las Vegas is seeking a Concierge to enhance the guest experience by providing insider access and assisting with entertainment bookings from pre-arrival to departure. The ideal candidate will share their passion for hospitality and maintain full knowledge of all restaurant and event offerings.

Responsibilities include coordinating guest itineraries, promoting hotel amenities, and ensuring a smooth concierge experience. Candidates should possess excellent communication and customer service skills and have at least one year of relevant experience.