VIP Casino Server - Guest-Driven Service, Flexible Schedule

Hard Rock Hotel & Casino Ottawa; Bristol (TN); On-site; USD 2,800 - 34,000; Full time

Job summary

Hard Rock Casino Bristol in Bristol, TN is seeking a Restaurant Server who delivers exceptional, personalized service to guests and VIPs. Under supervision, you will greet guests, present menus, take orders, and ensure prompt, attentive service while maintaining confidentiality and a professional appearance.

You will work with Food & Beverage teams, manage multiple tasks, stay informed about casino facilities and events, and handle payments at the end of shifts.

Qualifications

• Two years of guest service experience in a family or formal dining environment.
• Ability to read and write English and maintain a friendly, professional attitude.
• Excellent communication skills and a willingness to work flexible schedules.

Responsibilities

• Greet guests and provide superior guest service at all casino Food & Beverage operations.
• Present menus, take orders, and suggest drinks and food pairings.
• Maintain cleanliness and organization of server stations and dining areas.
• Transport and stock service areas and assist bussers as needed.
• Adhere to sanitation standards and company three-star standards.

Skills

Guest service experience

Excellent communication

English reading/writing

Education

High School diploma or GED

Job description

Hard Rock Casino Bristol in Bristol, TN is seeking a Restaurant Server who delivers exceptional, personalized service to guests and VIPs. Under supervision, you will greet guests, present menus, take orders, and ensure prompt, attentive service while maintaining confidentiality and a professional appearance.

You will work with Food & Beverage teams, manage multiple tasks, stay informed about casino facilities and events, and handle payments at the end of shifts.