VIKING OCEAN - 1ST HOUSEKEEPER

Ismira; United States; Remote; USD 39,000 - 61,000; Full time

Benefits offered by this job

Paid flights

On/off rotation schedule

Fixed return dates

Wi‑Fi on ship

Free meals & lodging

Career growth

Job summary

Viking Ocean Cruises is seeking a 1st Housekeeper to assist the Executive Housekeeper in organizing and operating the housekeeping department aboard the ship. You will support and cover during absence, supervise staff, and ensure safety and efficiency in daily tasks.

Key requirements include at least 2 years in a 1st Housekeeper role, proven leadership of a multicultural team, and fluent English. The role offers benefits such as flights, on-board meals and accommodation, and professional growth

Qualifications

• Minimum 2 years plus experience as a 1st Housekeeper or similar position in a star hospitality environment.
• Must have experience leading a multi-cultural team and ship operations with 500+ staterooms.

Responsibilities

• Oversee daily activities of the Asst. Chief Housekeepers and housekeeping personnel.
• Prepare and revise work schedules; submit for Executive Housekeeper approval.
• Monitor performance and ensure standards are met across all areas.
• Prepare performance appraisals and review with Executive Housekeeper.

Skills

Housekeeping leadership

English fluency

Crew management

Operational planning

Education

Business Administration or Hotel Management degree

Tools

Databases

Spreadsheets

Word processing

Job description

ISMIRA Agency actively recruiting for position 1st HOUSEKEEPER for Viking Ocean Cruises!

The 1st Housekeeper assists the Executive Housekeeper in the efficient & safe organization and operation of the housekeeping department. Provide support and cover for the Executive Housekeeper during absence.

Why is it so cool to become a Viking?

• Paid flights to and from the ship
• Legal employment 6 months on, 2 months off based on 10-hour work day
• Fixed return dates at the end of your contract
• Free shipwide Wi‑Fi
• Free food and accommodation
• Opportunities for growth and advancement in your career

YOUR RESPONSIBILITIES

• Responsible for the daily activities of the Asst. Chief Housekeepers and housekeeping personnel.
• Prepare and revise work schedules and submit to Exec. Housekeeper for final approval.
• Monitor daily work performance of the Asst. Chief Housekeepers and Housekeeping personnel, enforce that all work performance meets VOC standard.
• Prepare and submit performance appraisals for the Asst. Chief Housekeepers and review performance appraisals for housekeeping personnel before submitting it to the Executive Housekeeper for review.
• Consult, guide, and administrate disciplinary procedure when and if required. All performance evaluations and disciplinary issues are to be reviewed by the Executive Housekeeper prior being issued or administered.
• Daily communication with the Executive Housekeeper to update on operation and concerns and serve as liaison between Exec Housekeeper, Asst. Chief Housekeepers, and housekeeping team.
• Provide development opportunities and shadowing for the Crew and assist in covering for shortages in the managerial team as required.
• Organize, supervise, and ensure proper handling of luggage.
• Provide and coordinate follow-up on functionalities and technical issues related to guest stateroom areas, public areas, guest self-service laundry, crew areas and facilities.
• Ensure inventory are carried out as per assign schedule.
• Prepare, review, and check all relevant reports, documents, logs, checklists, Public Health and safety logs, and any other paperwork necessary for the operation of the department, and ensure their accuracy.
• Monitor par levels of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host; arrange for the collection of general store items as per the schedule and ensure that all items are properly distributed to lockers within the relevant working areas; complete the weekly general supply requisition and submit the requisition for approval.
• - ETC.

YOUR PROFILE

• A required minimum of 2 years plus experience as an 1st Housekeeper or similar position, within a 5
• Star hospitality environment, and experience with ship operations of 500+ staterooms required; must have experience in leading a multi-cultural team.
• Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills – the ability to speak an additional language is an advantage.

• Must be a minimum age of 21 years old; physically fit and in good health; must be able to carry heavy items and stand, kneel, and bend for prolonged periods of time.
• No visible tattoos
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must have a keen eye for cleanliness and attention to detail.
• Must be proficient with PC based databases, spread sheets, and word processing systems.
• Must be flexible and stress resistant, team player, shows commitment. Business Administration or Hotel Management degree is preferred.
• Must have excellent knowledge of all Public Health Policies.
• Strong knowledge of housekeeping chemicals, equipment, sanitation processes & procedures
• Strong knowledge of Human Resources procedures and their applications.
• Ability to lead and motivate a diverse crew.
• Exceptional Training and guest interaction skills

NOTE: Nationalities that we can process:

! citizens can be accepted if they know and speak Chinese language (Mandarin)