View Role Seasonal Pool Service Technician

Tortorella Group; New York, Northern (NY, KY); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid training

Overtime paid

Benefits

Company vehicle

Job summary

Tortorella Group is seeking a Service Technician to maintain and repair high-quality gunite pools on private Hamptons properties. You will manage water chemistry, cleaning, and equipment, visiting one client at a time with a focus on safety and client satisfaction.

Fully paid training is provided; overtime is paid, and benefits are available. You’ll work from March to October 2026, joining a team with a four-decade reputation for service excellence.

Qualifications

• Motivated people who care about doing careful work and treating clients with respect.
• Prior pool experience is not required.

Responsibilities

• Perform routine inspections of gunite pools and identify issues.
• Clean and maintain pool surfaces, tile, grout, and surrounding areas.
• Test and adjust water chemistry and monitor filtration systems.
• Troubleshoot pool equipment and perform preventive maintenance.
• Document repairs and visits in Zuper and complete work orders.

Skills

Attention to detail

Customer service

Water chemistry

Pool maintenance

Tools

Zuper

Job description

Join the Tortorella service team caring for the most demanding private pools in the Hamptons. Fully paid training. No prior pool experience required. Full and part-time positions available for the March to October 2026 season.

Care for gunite pools on private Hamptons properties. Water chemistry, equipment, cleanliness, and client communication, one property at a time.

Who it's for

Motivated people who care about doing careful work and treating clients with respect. Prior pool experience is not required.

What we offer

Fully paid training, competitive pay with paid overtime, benefits, and a spot on a service team with a four-decade reputation.

The Role

Position overview.

As a Service Technician, you are responsible for the upkeep, repair, and maintenance of high-quality gunite swimming pools. You ensure that the pools you look after operate efficiently and meet the standards of cleanliness, safety, and appearance that the Tortorella name carries. You'll work with a variety of pool equipment, chemicals, and tools, and you'll spend your days out on Hamptons properties, one client at a time.

Routine Maintenance

• Perform regular inspections of gunite pools to identify issues and areas needing attention.
• Clean and maintain pool surfaces, tile, grout, and surrounding areas.
• Vacuum, skim, and brush pool surfaces to keep water clarity to standard.
• Test and adjust water chemistry, including pH, chlorine, and other chemicals.
• Backwash and clean pool filters as needed.
• Monitor and maintain water circulation and filtration systems.

Equipment Maintenance

• Troubleshoot pool equipment: pumps, motors, heaters, and automatic pool cleaners.
• Perform preventive maintenance on pool equipment to prevent breakdowns.
• Document required repairs in Zuper so they are scheduled and tracked.
• Ensure all equipment on your route is running as it should be.

Water Quality

• Monitor and maintain water chemistry within specified parameters.
• Adjust chemicals and filtration settings to keep water quality and safety on standard.
• Address algae growth, scaling, and other water-quality issues before they escalation.
• Maintain and troubleshoot automated chemical dosing systems.

Safety & Compliance

• Follow safety protocols and both industry and Tortorella guidelines for pool maintenance and repair.
• Ensure compliance with local and state regulations for pool water quality and safety.
• Educate clients on pool safety practices as questions come up.
• Work closely with the Training Department to stay current.

Client Care

• Communicate clearly with clients about maintenance schedules, issues, and recommendations.
• Represent Tortorella on their property with a professional and courteous demeanor.
• Address client concerns or inquiries promptly and honestly.

Records & Work Orders

• Keep detailed records of maintenance and repair activity in all necessary platforms, including Zuper.
• Document water chemistry readings, tasks performed, and repairs made.
• Document every visit with photos.
• Complete work orders in full by end of job.

Troubleshooting

• Identify and diagnose pool and equipment issues accurately.
• Develop effective solutions to address more complex problems.
• Consult with Service Field Leads or the Training Department when needed.

Vehicle Safety & Maintenance

• Conduct regular inspections of your company vehicle to ensure it is in safe working condition.
• Perform routine maintenance including oil changes, tire rotations, and other required tasks.
• Document vehicle maintenance and safety inspections for compliance.

What We Offer

Fully paid training, competitive pay with paid overtime, benefits, and a spot on a service team with a four-decade reputation.

The straight version.

These are what we bring to the role, described plainly.

• Paid, structured training Every new technician goes through Tortorella's full training program before working solo on client properties. You will not be handed a chemical bottle and sent out.
• Competitive seasonal pay Compensation is set to reflect the standard of the work and the market. Overtime is paid, not banked.
• Benefits for eligible team members Health and other benefits are offered based on role, hours, and season length. Specifics discussed during interview.
• A team that has been doing this since 1980 You will learn from technicians and field leads with 10, 15, 20+ years on the same routes and the same pools.
• Company vehicle and equipment You are provided the vehicle, tools, and materials required to do the work. You are responsible for keeping them in good order.
• Room to grow Strong seasonal technicians are considered first for year-round positions and for promotion into lead roles.

Tortorella Group is an Equal Opportunity Employer.